Role Collection Executive Fresher to 1 year Location Sewri Harbour Line Job Responsibilities Make outbound calls to customers regarding overdue loan or EMI payments Explain repayment options and assist customers in resolving outstanding dues Handle customer queries professionally and maintain a polite empathetic approach Negotiate payment commitments while following company policies and compliance guidelines Update customer interactions payment status and call remarks accurately in the system Coordinate with internal teams to ensure timely payment updates and record maintenance Achieve daily and monthly calling and collection targets Maintain confidentiality and professionalism in all customer interactions Eligibility HSC 12th Pass or Graduate in any discipline Freshers are welcome to apply Candidates with up to 1 year of experience in telecalling customer support BPO collections or recovery will be preferred Required Skills Good communication skills in English and Hindi Knowledge of at least one regional language is preferred Marathi Gujarati Tamil Telugu Kannada or Malayalam Strong communication persuasion and negotiation skills Basic computer knowledge MS Excel Internet and data entry Positive attitude with valuable customer handling skills What We Offer Day Shift Fixed Salary Performance Incentives Training provided for freshers Career growth opportunities within the Operations team Professional and supportive work environment

📌 Collections Executive (Mumbai)
🏢 Integrated Personnel Services
📍 Mumbai