27 Aug
|
Tricolour Manpower Solutions
|
Hyderabad
27 Aug
Tricolour Manpower Solutions
Hyderabad
Position Customer Service Executive Domestic Voice Process Location Hyderabad Experience 0 3 Years Salary 2 LPA 4 LPA Employment Type Fulltime Shift Day Shift Rotational Shift as per business requirement Job Summary We are looking for a Customer Service Executive to handle inbound and outbound customer calls address customer queries resolve complaints and provide excellent customer support The ideal candidate should possess strong communication skills a customercentric attitude and the ability to work in a fastpaced environment Key Responsibilities Handle inbound and outbound customer calls professionally Resolve customer queries complaints and service requests promptly Provide accurate information about products services and company policies Maintain high levels of customer satisfaction through effective communication Record customer interactions and update CRM database accurately Escalate complex issues to the concerned department when required Meet daily productivity and quality targets Follow company processes SOPs and compliance guidelines Required Skills Excellent verbal communication skills in English Telugu Hindi Kannada Assamese Tamil Bengali Valuable listening and interpersonal skills Basic computer knowledge and typing skills Ability to handle customer complaints with patience and professionalism Familiarity with CRM software is an added advantage Strong problemsolving and multitasking abilities Qualifications Any Graduate or Intermediate 12th Pass 0 3 years of experience in Domestic Voice Process Customer Support Call Centre or BPO Freshers with excellent communication skills can also apply
📌 Customer Care Executive (Hyderabad)
🏢 Tricolour Manpower Solutions
📍 Hyderabad