Job description:

Role & responsibilities:

- Handle incoming and outgoing customer calls professionally and efficiently.
- Assist customers with their queries, concerns, and product/service-related issues.
- Provide product/service information and guide customers through troubleshooting steps when needed.
- Provide accurate information and resolve customer problems in a timely manner.
- Adhere to company policies, processes, and compliance guidelines.
- Ensure first call resolution and deliver an excellent customer experience.

FOR FURTHER DETAILS CONTACT ANEESH - (phone hidden)

Preferred candidate profile:

- FRESHER or Mini 6 months of International Voice Experience is required.
- Positive communication skills.
- Ready to work in 24*7 shift timings.
- Undergraduate/Graduate both can apply.
- Should be ok with rotational offs and shifts.

Skills: Outbound Calling, Troubleshooting, Inbound Calling

Experience: 0.00-5.00 Years

📌 Bulk Hiring For Customer Support (Gurugram)
🏢 Expert Staffing Solutions New Delhi
📍 Gurugram