Jewellery Consultant Position Jewellery Consultant Job Summary A Jewellery Consultant is responsible for delivering an exceptional customer experience by assisting customers in selecting jewellery that meets their preferences occasions and budgets The role involves achieving sales targets maintaining product knowledge managing customer relationships and ensuring the showroom is presented to the highest standards Key Responsibilities Welcome customers and provide personalized jewellery consultations Understand customer requirements and recommend suitable gold diamond platinum and gemstone jewellery Achieve individual and store sales targets through effective selling techniques Build and maintain longterm customer relationships to encourage repeat business Explain product features quality certifications pricing and jewellery care instructions Upsell and crosssell complementary jewellery and accessories Process billing payments and customer orders using POS systems Maintain accurate inventory records and assist with stock audits Ensure merchandise is displayed according to visual merchandising standards Handle customer inquiries exchanges and complaints professionally Stay updated on recent collections jewellery trends and promotional campaigns Follow company policies security procedures and operational guidelines Required Qualifications Bachelors degree or equivalent preferred 13 years of experience in jewellery retail luxury retail or premium customer service Freshers with excellent communication and sales aptitude may also be considered Required Skills Strong sales and negotiation skills Excellent communication and interpersonal skills Customer relationship management Knowledge of gold diamond platinum and gemstone jewellery Product presentation and consultative selling POS billing and cash handling Inventory management Attention to detail Problemsolving and complaint resolution Teamwork and collaboration Time management and organizational skills Key Performance Indicators KPIs Monthly sales target achievement Customer satisfaction and service quality Conversion of walkin customers Average transaction value ATV Upselling and crossselling performance Customer retention and repeat purchases Accuracy in billing and inventory handling Preferred Attributes Professional appearance and grooming Customerfocused mindset Positive attitude and willingness to learn Flexibility to work weekends holidays and retail shifts Passion for luxury products and fashion trends

📌 Jewellery Consultant (Ahmedabad)
🏢 WAAYS LIVE SOLUTIONS PRIVATE
📍 Ahmedabad