Customer Support Associate Inbound Sales Job Summary We are looking for a Customer Support Associate Inbound Sales to join our Customer Support team The role involves handling customer queries resolving complaints managing escalations and ensuring customer satisfaction while meeting servicelevel agreements SLAs The candidate will also support inbound sales through upselling and crossselling of products and services Shift Work Mode Shift US Shift Work Mode Work from Office WFO Key Responsibilities Handle inbound customer calls and provide prompt resolutions Manage customer queries complaints and escalations effectively Resolve customer issues within defined SLA timelines Support inbound sales through upselling and crossselling of products and services Maintain high levels of customer satisfaction and service quality Coordinate with internal teams to ensure timely issue resolution Accurately document customer interactions and update relevant systems Adhere to company policies quality standards and compliance guidelines Required Skills Excellent verbal and written communication skills Strong customer service and interpersonal skills Ability to handle customer disputes professionally Ability to manage multiple stakeholders effectively Strong time management and ability to meet deadlines Team player with a cooperative approach Adaptable and flexible in a fastpaced work environment Basic computer knowledge and familiarity with MS Office Eligibility Freshers and experienced candidates are welcome to apply Prior experience in customer service international BPO or inbound sales is an added advantage Preferred Attributes Customercentric mindset Strong problemsolving and decisionmaking skills Positive attitude with a willingness to learn Ability to work under pressure and achieve performance targets Additional Requirements Willingness to work in US shifts Comfortable working from the office Flexible to work as per business requirements Compensation 18 000 00 22 000 00 per month Application Question s Excellent Communication to handle USA UK Customers Yes NoShift availability Night Shift Preferred Work Location In person Customer Support Associate Inbound Sales Job Summary We are looking for a Customer Support Associate Inbound Sales to join our Customer Support team The role involves handling customer queries resolving complaints managing escalations and ensuring customer satisfaction while meeting servicelevel agreements SLAs The candidate will also support inbound sales through upselling and crossselling of products and services Shift Work Mode Shift US Shift Work Mode Work from Office WFO Key Responsibilities Handle inbound customer calls and provide prompt resolutions Manage customer queries complaints and escalations effectively Resolve customer issues within defined SLA timelines Support inbound sales through upselling and crossselling of products and services Maintain high levels of customer satisfaction and service quality Coordinate with internal teams to ensure timely issue resolution Accurately document customer interactions and update relevant systems Adhere to company policies quality standards and compliance guidelines Required Skills Excellent verbal and written communication skills Strong customer service and interpersonal skills Ability to handle customer disputes professionally Ability to manage multiple stakeholders effectively Strong time management and ability to meet deadlines Team player with a collaborative approach Adaptable and flexible in a fastpaced work environment Basic computer knowledge and familiarity with MS Office Eligibility Freshers and experienced candidates are welcome to apply Prior experience in customer service international BPO or inbound sales is an added advantage Preferred Attributes Customercentric mindset Strong problemsolving and decisionmaking skills Positive attitude with a willingness to learn Ability to work under pressure and achieve performance targets Additional Requirements Willingness to work in US shifts Comfortable working from the office Flexible to work as per business requirements Compensation 18 000 00 22 000 00 per month Application Question s Excellent Communication to handle USA UK Customers Yes NoShift availability Night Shift Preferred Work Location In person

📌 Customer Service RepresentativeVoice Based Freshers (Bengaluru)
🏢 co
📍 Bengaluru