Responsibilities Responding to Customer InquiriesAddress and resolve customer questions and concerns via phone email chat or other communication channels in a timely manner Troubleshooting and Problem SolvingDiagnose customer issues provide appropriate solutions and guide them through resolution processes Maintaining Accurate RecordsDocument customer interactions feedback and issue resolutions in the companys CRM or support system Providing Product KnowledgeStay wellinformed about products services to offer accurate information and assist customers effectively Escalating Complex IssuesIdentify situations requiring advanced support and escalate them to the appropriate teams or supervisors when necessary Incentive Very attractive Qualifications Excellent communication skills Tamil English both written and verbal and multitasking Robust problemsolving abilities and attention to detailA positive attitude and a willingness to learnStrong problemsolving and analytical skills Basic computer skills and familiarityPrevious Call Centre Experience preferredPay 15 000 00 20 000 00 per month Work Location Hybrid remote in Chennai Tamil Nadu Responsibilities Responding to Customer InquiriesAddress and resolve customer questions and concerns via phone email chat or other communication channels in a timely manner Troubleshooting and Problem SolvingDiagnose customer issues provide appropriate solutions and guide them through resolution processes Maintaining Accurate RecordsDocument customer interactions feedback and issue resolutions in the companys CRM or support system Providing Product KnowledgeStay wellinformed about products services to offer accurate information and assist customers effectively Escalating Complex IssuesIdentify situations requiring advanced support and escalate them to the appropriate teams or supervisors when necessary Incentive Very attractive Qualifications Excellent communication skills Tamil English both written and verbal and multitasking Strong problemsolving abilities and attention to detailA positive attitude and a willingness to learnStrong problemsolving and analytical skills Basic computer skills and familiarityPrevious Call Centre Experience preferredPay 15 000 00 20 000 00 per month Work Location Hybrid remote in Chennai Tamil Nadu

📌 Customer Service Representative (Chennai)
🏢 UTILSTOP LLCFZ
📍 Chennai