Responsibilities You will be responsible for managing operations and benefit redemption processing through VisionSures platform ensuring a seamless experience for customers and partners Manage and monitor insurance operations through the company dashboard Review verify and validate redemption documents against policy guidelines and requirements Approve or reject customer redemption request cases based on validation rules and compliance standards Follow up on pending requests resolve discrepancies and escalate cases when required Maintain accurate records through data entry validation and system updates Track processing timelines to ensure timely resolution Collaborate with internal teams to improve operational efficiency and customer experience Generate reports and support process improvements to streamline insurance operations Requirements Graduated in any discipline 03 years of experience in insurance operations claims processing backoffice operations or data management freshers with strong aptitude may also apply Excellent attention to detail and analytical skills Solid documentation review and verification capabilities Proficiency in MS Excel Google Sheets and data entry tools Good communication and customerhandling skills Ability to work with deadlines and manage multiple cases simultaneously A basic understanding of insurance policies and claim procedures is preferred This job was posted by Mokshita Oberoi from VisionSure Responsibilities You will be responsible for managing operations and benefit redemption processing through VisionSures platform ensuring a seamless experience for customers and partners Manage and monitor insurance operations through the company dashboard Review verify and validate redemption documents against policy guidelines and requirements Approve or reject customer redemption request cases based on validation rules and compliance standards Follow up on pending requests resolve discrepancies and escalate cases when required Maintain accurate records through data entry validation and system updates Track processing timelines to ensure timely resolution Collaborate with internal teams to improve operational efficiency and customer experience Generate reports and support process improvements to streamline insurance operations Requirements Graduated in any discipline 03 years of experience in insurance operations claims processing backoffice operations or data management freshers with robust aptitude may also apply Excellent attention to detail and analytical skills Solid documentation review and verification capabilities Proficiency in MS Excel Google Sheets and data entry tools Good communication and customerhandling skills Ability to work with deadlines and manage multiple cases simultaneously A basic understanding of insurance policies and claim procedures is preferred This job was posted by Mokshita Oberoi from VisionSure