Role Summary The IAM Operations Analyst is responsible for executing daytoday identity and access management operational activities to ensure secure compliant and timely access for employees contractors and partners across enterprise systems This role supports JoinerMoverLeaver JML processes access provisioning and deprovisioning directory and group management and audit support activities while adhering to established IAM policies procedures and regulatory requirements The analyst works closely with IAM Engineering IT Service Management HR and Application teams to ensure operational excellence and service reliability Key Responsibilities Identity Lifecycle Access Operations Execute Joiner Mover and Leaver JML activities including onboarding role changes transfers and terminations Provision modify and revoke user access across Active Directory and Entra ID Azure AD and enterprise applications Manage birthright access rolebased access and entitlement updates based on approved requests Perform urgent access changes and terminations in accordance with defined security procedures Directory Account Management Create update and disable user accounts in Active Directory and Entra ID Manage security groups distribution lists and group memberships Support administration of secondary admin and service accounts under supervision Assist with identity reconciliation duplicate account handling and access cleanup activities Ticket Service Management Process IAM service requests and incidents through ITSM tools such as ServiceNow Ensure timely resolution of requests in line with defined SLAs Maintain accurate ticket documentation and auditready records Escalate complex or nonstandard issues to IAM Engineering teams as required Compliance Audit Controls Support Support periodic access reviews certifications and audit evidence collection Ensure access provisioning aligns with leastprivilege and segregationofduties principles Follow IAM policies standards and control requirements to maintain audit readiness Operational Excellence Continuous Improvement Adhere to IAM runbooks SOPs and standard operating procedures Identify recurring issues and opportunities for process improvement or automation Contribute to knowledge articles and operational documentation Required Skills Experience 03 years of experience in IAM Operations Access Management or IT Operations roles Handson experience with Active Directory and Entra ID Azure AD Understanding of identity lifecycle management JoinerMoverLeaver Experience working with ITSM tools such as ServiceNow Basic understanding of access control concepts RBAC and leastprivilege principles Preferred Qualifications Exposure to Identity Governance platforms such as SailPoint or similar Experience supporting access reviews audits or compliance activities Experience working in regulated industries such as healthcare or financial services Behavioral Professional Competencies Robust attention to detail and operational discipline Ability to handle sensitive access data with confidentiality and integrity Strong communication and collaboration skills Willingness to work in shifts or support global stakeholders Role Summary The IAM Operations Analyst is responsible for executing daytoday identity and access management operational activities to ensure secure compliant and timely access for employees contractors and partners across enterprise systems This role supports JoinerMoverLeaver JML processes access provisioning and deprovisioning directory and group management and audit support activities while adhering to established IAM policies procedures and regulatory requirements The analyst works closely with IAM Engineering IT Service Management HR and Application teams to ensure operational excellence and service reliability Key Responsibilities Identity Lifecycle Access Operations Execute Joiner Mover and Leaver JML activities including onboarding role changes transfers and terminations Provision modify and revoke user access across Active Directory and Entra ID Azure AD and enterprise applications Manage birthright access rolebased access and entitlement updates based on approved requests Perform urgent access changes and terminations in accordance with defined security procedures Directory Account Management Create update and disable user accounts in Active Directory and Entra ID Manage security groups distribution lists and group memberships Support administration of secondary admin and service accounts under supervision Assist with identity reconciliation duplicate account handling and access cleanup activities Ticket Service Management Process IAM service requests and incidents through ITSM tools such as ServiceNow Ensure tim

📌 Cybersecurity Operations Analyst (Hyderabad)
🏢 Providence India
📍 Hyderabad