27 Aug
|
3 KUBED CONSULTING INDIA PRIVATE
|
Mumbai
27 Aug
3 KUBED CONSULTING INDIA PRIVATE
Mumbai
Dear Candidate Greetings from 3 Kubed Consulting India Pvt Ltd We are seeking a highly skilled and functionally sound Siebel CRM Developer with 3 to 5 years of experience for one of prestigious clients to lead advanced CRM transformations If you are deeply technical functionally fluent in customer service lifecycles and have handson experience integrating AI agents into enterprise systems we want you on our team The brief JD is as below JD Role NextGen Siebel CRM Developer With exp in integrating AI agents EXP 4 Years Location Remote Shift timings Starts at evening 6 6 30 or 7 00 PM Columbia time zone Employment On PMT FTE rolls of client not third party payroll Interview 2 3 rounds NP Ideally IMMEDIATE or 30 to 40 days Please reply with 1 T EXP 2 R EXP 3 CCTC Fixed Variable 4 ECTC 5 NP 6 UPDATED RESUME 7 CURRENT LOCATION 8 COMFORTABLE TO WORK FOR COLUMBIA SHIFT YES Role Overview In this remote position you will be instrumental in designing configuring and deploying stateoftheart CRM architectures You will act as the bridge between technical execution and business value ensuring that clients systems deliver seamless omnichannel experiences Your primary functional focus will revolve around building comprehensive Customer 360 profiles and optimizing PQRS Peticiones Quejas Reclamos y Solicitudes management to elevate service resolution and compliance Core Technical Requirements Platform Mastery 3 to 5 years of strict development experience in Siebel CRM with direct exposure to the latest capabilities of Siebel Version 25 including continuous release features modern open integration and the Redwood UI framework Database Architecture Deep technical proficiency with Oracle DB 19c encompassing schema design complex SQL execution and performance tuning for highvolume enterprise environments Applied AI Autonomous Agents This is a strict requirement You must have realworld experience deploying AI frameworks within the Siebel ecosystem This includes utilizing the Siebel AI Framework integrating OCI AI Services and embedding generative AI for use cases such as autosummarization sentiment analysis Multimodal AI processing or intelligent automated service routing Modern Integration Proven ability to build out headless CRM architectures leveraging modern RESTful APIs eventdriven architectures and integrating Siebel with external agentic workflows Functional Competencies PQRS Lifecycle Demonstrated ability to architect and refine complex PQRS workflows ensuring accurate SLA tracking automated case assignment and strict regulatory compliance Customer 360 Strategy Functional expertise in aggregating disparate data streams to create a unified realtime and actionable view of the customer Business Alignment Strong capability to analyze business rules map them directly to Siebels outofthebox functionality and minimize technical debt through smart configuration over customization What does the client Offer 100 Remote Setting True flexibility to work from anywhere InnovationDriven Stack An environment where you will work with the absolute latest Oracle technologies pushing the boundaries of AI integration rather than just maintaining legacy code HighImpact Projects The opportunity to architect missioncritical solutions for major enterprise and financial institutions With regards Naganarasimhan For 3 Kubed Consulting India Pvt Ltd
📌 Siebel CRM Developer Remote (Mumbai)
🏢 3 KUBED CONSULTING INDIA PRIVATE
📍 Mumbai