We are seeking a agile individual for the position of International Voice Process. The ideal candidate will be responsible for addressing customer inquiries and providing exceptional service to our international clientele. This role is suitable for candidates with 0-2 years of experience in a customer service or voice process role.
Responsibilities
- Handle international customer inquiries via voice communication.
- Provide exceptional customer service and support to clients.
- Resolve customer issues and complaints in a timely manner.
- Maintain a high level of product knowledge to assist customers effectively.
- Document customer interactions and feedback accurately in the system.
- Participate in training sessions and team meetings to enhance skills.
Skills and Qualifications
- Excellent verbal and written communication skills in English.
- Strong listening and problem-solving skills.
- Ability to work in a fast-paced environment.
- Proficient in using computers and familiar with call center software.
- Customer service orientation and a friendly demeanor.
- Willingness to work in rotational shifts.
- For job assistance connect
- Vishalkumar - (phone hidden)
Skills: Data Entry, Problem Solving, Call Handling, International Bpo, International Voice Support, Customer Service
Experience: 0.00-2.00 Years
📌 International Voice Process (Bengaluru)
🏢 One Degree North Human Resource
📍 Bengaluru
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