Business Analyst Intern @ ULABS

In-Office: Bandra, Mumbai

Duration: 4 Months

Eligibility: B.Tech / Engineering Graduation

About Unifynd Labs (U.LABS)

U.Labs is a venture studio combining strategy, AI, technology, design, and commerce to help brands and enterprises build complete digital and brand experience ecosystems. We move fast, think big, and create impactful products and experiences.

About StackBack

StackBack.ai is U.LABS' CLTV platform for Indian D2C brands, focused on growing recurring revenue. We're looking for a Business Analyst Intern to help translate merchant data into decisions and drive feature rollout.

Role Overview

We are looking for a sharp, analytical Business Analyst Intern to work closely with product, engineering, and support teams. You'll analyze merchant stores and pain points on Shopify, translate findings into requirements/recommendations, and directly suggest and activate features for merchant stores using our internal tools.

Key Responsibilities

- Analyze merchant order/subscription data to spot trends, gaps, and opportunities
- Manually suggest and activate relevant StackBack.ai features for merchant shops based on analysis
- Use and manage internal tools built for merchant implementation and feature activation
- Gather and document business/functional requirements from stakeholders
- Translate requirements into user stories, process flows, and specs for engineering
- Familiarize with merchant Shopify stores — products, checkout, subscription setup
- Track feature adoption and merchant outcomes post-activation




- Build and maintain reports/dashboards tracking merchant and feature metrics
- Use AI tools to speed up data analysis and research
- Coordinate with engineering/support on merchant-specific issues or requests
- Conduct stakeholder interviews and client discovery calls as needed

Requirements

- B.Tech / Engineering Graduates

- Strong analytical and problem-solving skills; comfortable working with data (Excel/Sheets minimum)

- Basic familiarity with Shopify (store structure, orders, apps) — can be picked up quickly if willing to learn

- Basic working knowledge of AI tools (ChatGPT/Claude etc.) for research and analysis

- Comfortable learning and operating internal software tools

- Strong written and verbal communication

- Detail-oriented, self-driven, comfortable making judgment calls on merchant recommendations

What You'll Learn

- Exposure to D2C brands and businesses

- Real ecommerce data analysis on a live SaaS product

- How subscription/recurring revenue features drive Shopify store growth

- End-to-end requirements → implementation → measurement cycle

- Direct exposure to merchant-facing decision-making

- Practical AI-assisted workflows for analysis

- Opportunities for a full-time role based on performance

Why Join U.LABS?

- Direct ownership — your analysis leads to real merchant activations

- Fast-paced, collaborative environment

- Mentorship from senior management

- Strong opportunity for growth opportunities & full time conversion

📌 Business Analyst Intern (Mumbai)
🏢 Unifynd Labs
📍 Mumbai