Customer Support Executive

We are seeking a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for providing excellent customer service, resolving customer inquiries, and ensuring customer satisfaction.

Responsibilities:

- Respond to customer inquiries in a timely and professional manner.
- Provide information about products and services.
- Troubleshoot and resolve customer issues and complaints.
- Escalate complex issues to the appropriate departments.
- Maintain accurate customer records and documentation.
- Follow communication procedures, guidelines, and policies.
- Identify and assess customers’ needs to achieve satisfaction.
- Gather customer feedback and report to management.

Qualifications:





- High school diploma or equivalent; college degree preferred.
- Proven customer support experience or experience as a client service representative.
- Solid phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Patient and empathetic with a customer-centric attitude.

If you are interested in this opportunity, please click on the Apply Now button to submit your application.

📌 Customer Support Executive (Karnataka)
🏢 GRASSROOTS SOLUTIONS AND SERVICES PRIVATE
📍 Karnataka