About RINGS & I RINGS & I is India's first designer diamond ring studio, offering personalized, made-to-order diamond rings through a truly omnichannel, tech-enabled experience. With 1000+ designs across 16 styles, we empower clients to choose their ring, their style, and their budget – all packed by trust, transparency, and celebration.
Position Ring Expert - Mumbai
Location Borivali (West), Mumbai (Current) - Open to switch in other Mumbai locations
Timings 11:00 am to 9:00 pm | Weekly off on one of the week days.
Job Overview The Ring Expert is the main person to face the client. The Ring Expert drives the appointment in-store or online and handles client requirements using expert knowledge in styling, design, and people-reading skills-applying these to convert business. They handle the entire Client & Product cycle from Appointment to Delivery.
Lead to Appointment
- Lead nurturing from lead to studio visit
- Enquiry handling
- Providing prices on request
Appointment to Receipt
- Driving the appointments per the provided SOP ensuring that the guidelines are followed
- Providing customers with necessary information about policies, products & services
- Able to gauge client's mind-set & driving the appointment flow
- Conducting virtual appointments aiming to either closure or studio visit
- Processing online orders
- Keeping track of product offerings and availability
- Quotation communications
- Building positive customer relations
- Inventory management
- Administering studio cleanliness
- Advance acceptance & receipt generation
- Handling over cash to Head-office
Procure to Pay
- Following up on status of product before reception and sharing status with Head Office post reception
- Ensuring that user expectations & design standards are met during the quality check process
Receipt to Invoice
- Handling product deliveries
Other Responsibilities
- Participating in events to represent the business model & introduce customers to our model
- Provide concept tours as necessary to stakeholders & customers
- Participate in conducting Jewellery exhibitions
- Host Jewellery styling consultations for diamond Jewellery clients periodically
- Be a part of a networking forum or represent the company in digital platforms to contribute in revenue generation
- Provide inputs on product strategy
Qualification Must possess a Bachelor's degree and 2-4 years of proven experience as a Sales Executive in retail.
If you are interested in this position, please click on the Apply Now button to submit your application.
📌 Sales Executive (Maharashtra)
🏢 Rings and I
📍 Maharashtra
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