As a Loan Operations Manager your role will involve overseeing endtoend loan operations to ensure efficient processing disbursement servicing and closure of loan accounts Your expertise in lending operations process management compliance customer service and team leadership within Banking NBFC or FinTech environments will be crucial for success Key Responsibilities Manage endtoend loan operations including application processing verification underwriting coordination disbursement servicing and loan closure Ensure adherence to operational policies regulatory guidelines and internal controls Monitor loan processing timelines and servicelevel agreements SLAs to ensure operational efficiency Coordinate with Credit Risk Compliance Collections and Customer Support teams Oversee loan documentation verification and record management processes Manage loan disbursement and repayment operations while ensuring accuracy and compliance Identify process improvement opportunities to enhance operational efficiency and customer experience Handle escalations and resolve operational issues in a timely manner Prepare operational reports dashboards and MIS for management review Ensure compliance with guidelines issued by the Reserve Bank of India and other regulatory authorities Support audits inspections and compliance reviews Lead train and mentor operations teams to achieve business objectives Qualifications Required Bachelors degree in Commerce Finance Business Administration Economics or a related field MBA CA or equivalent qualification preferred 5 years of experience in Loan Operations Lending Operations Banking Operations NBFC Operations or Financial Services Strong understanding of loan products such as Personal Loans Business Loans MSME Loans Consumer Finance and Secured Lending Experience in loan documentation disbursement servicing collections support and customer onboarding Knowledge of KYC CKYC AML and lending compliance requirements Familiarity with Loan Origination Systems LOS and Loan Management Systems LMS Strong analytical problemsolving and operational management skills Excellent communication and team leadership abilities Proficiency in Excel MIS reporting and operational dashboards Preferred Qualifications Experience working in Banks NBFCs FinTech companies or Digital Lending Platforms Knowledge of digital lending workflows and automated loan processing systems Experience managing highvolume loan operations Understanding of risk management fraud prevention and audit controls Exposure to colending embedded finance and digital lending ecosystems What We Offer Market-competitive salary and Performance Incentives Career Growth and Leadership Opportunities Exposure to Banking NBFC and FinTech Ecosystems Learning and Development Programs Collaborative Work Environment Health Insurance and Employee Benefits Note This job requires you to work in person at the Mumbai location on a fulltime basis As a Loan Operations Manager your role will involve overseeing endtoend loan operations to ensure efficient processing disbursement servicing and closure of loan accounts Your expertise in lending operations process management compliance customer service and team leadership within Banking NBFC or FinTech environments will be crucial for success Key Responsibilities Manage endtoend loan operations including application processing verification underwriting coordination disbursement servicing and loan closure Ensure adherence to operational policies regulatory guidelines and internal controls Monitor loan processing timelines and servicelevel agreements SLAs to ensure operational efficiency Coordinate with Credit Risk Compliance Collections and Customer Support teams Oversee loan documentation verification and record management processes Manage loan disbursement and repayment operations while ensuring accuracy and compliance Identify process improvement opportunities to enhance operational efficiency and customer experience Handle escalations and resolve operational issues in a timely manner Prepare operational reports dashboards and MIS for management review Ensure compliance with guidelines issued by the Reserve Bank of India and other regulatory authorities Support audits inspections and compliance reviews Lead train and mentor operations teams to achieve business objectives Qualifications Required Bachelors degree in Commerce Finance Business Administration Economics or a related field MBA CA or equivalent qualification preferred 5 years of experience in Loan Operations Lending Operations Banking Operations NBFC Operations or Financial Services Strong understanding of loan products such as Personal Loans Business Loans MSME Loans Consumer Finance and Secured Lending Experience in loan

📌 Loan Operations Manager (India)
🏢 Prime Finverse
📍 India