OGC is a boutique research and consulting agency specializing in datadriven strategy market research and Customer Experience CX We work with some of the worlds leading brands across various industries including Telecommunications Financial Services Specialty Retail Hospitality and Software We help our clients better understand their customers develop actionable insights and improve business processes We are seeking a Research Vendor Operations Manager to work closely with a Fortune 500 Telecommunications company This role will focus on ensuring vendors are onboarded efficiently meet compliance requirements and can operate effectively within our systems and processes The position will work closely with procurement analytics leadership IT security and external partners to streamline vendor operations and maintain governance standards Role Type 36 Month Contract with potential for longterm hire Location Remote US East Coast What Youll Support This role will play a key role across four primary areas Vendor Contract Operations Supporting the full lifecycle of vendor onboarding contract administration compliance tracking and vendor performance management Budget Financial Operations Managing budget tracking forecasting support invoice reconciliation reporting visibility and financial process optimization Governance Compliance Risk Management Maintaining auditready documentation supporting compliance programs and ensuring adherence to company policies and regulatory requirements Systems Process Optimization Documentation Supporting operational systems workflow improvements automation opportunities documentation development and scalable process design Key Responsibilities Vendor Management Compliance Lead the endtoend lifecycle of research vendors including onboarding contracting renewals offboarding and ongoing relationship management Serve as the primary liaison between internal stakeholders and external research vendors coordinating across Legal Privacy Procurement Cybersecurity Finance and other partner groups to facilitate vendor onboarding approvals compliance reviews contract execution and governance requirements Coordinate the creation review execution and administration of vendor agreements including SOWs MSAs NDAs amendments renewals and related contractual processes Establish maintain and oversee centralized vendor management documentation tracking and governance frameworks including vendor records contracts compliance status risk assessments privacy and security reviews audit documentation and other required records to ensure operational transparency regulatory compliance and audit readiness Monitor vendor performance through scorecards KPIs servicelevel metrics and compliance tracking identifying and escalating operational contractual privacy security or performance risks as needed Develop document and continuously improve vendor management processes standards and governance practices that drive consistency accountability transparency and scalability across the organization Partner with internal stakeholders and external vendors to resolve operational issues mitigate risk and improve overall vendor effectiveness compliance and business partnership outcomes Budget Financial Operations Manage vendor budgets forecasts purchase orders invoices accruals and financial tracking processes across research initiatives and vendor engagements Develop maintain and enhance budget trackers dashboards reporting tools and operational metrics using Smartsheet and other platforms to provide visibility into budget performance spending trends and financial health Monitor budget utilization forecast accuracy and financial performance proactively identifying variances risks and opportunities for improvement while recommending appropriate mitigation strategies Partner with leadership to support annual planning forecasting budget reviews and financial reporting activities Collaborate with Finance and Procurement to ensure accurate budget allocation timely invoice processing payment reconciliation and compliance with financial controls Reconcile invoices against contracts purchase orders project budgets and approved expenditures to ensure financial accuracy and accountability Establish maintain and continuously improve documentation operating procedures and governance frameworks that support budget oversight approval workflows financial management and expense controls Drive improvements in financial transparency operational efficiency and audit readiness through process standardization workflow optimization and the implementation of scalable and automated financial management solutions Governance Compliance Risk Management Partner with Vendor Management teams to ensure vendors and research acti

📌 Research and Vendor Operations Manager Contract 36 Months (India)
🏢 Remote Target Jobs
📍 India