We are hiring an Insurance Advisor / Counsellor with minimum 1+ year of experience in hospital insurance claims handling for IP & OP patients. The candidate should have hands-on experience in TPA coordination, insurance approvals, claim processing, and patient insurance support within a hospital setup.
Key Responsibilities:
* Handle IP & OP insurance claim processes efficiently
* Coordinate with TPAs for approvals, queries, and claim settlements
* Assist patients with insurance documentation and billing procedures
* Follow up on pending approvals and claim status
* Ensure smooth communication between patients, insurance companies, and hospital departments
Requirements:
* Minimum 2+ year experience in hospital insurance/TPA operations mandatory
* Experience only from hospital industry
* Positive communication and interpersonal skills
* Kannada speaking is mandatory
* Ability to handle patients and insurance queries professionally