- Provide first-level technical support to employees for hardware, software, and network-related issues.
- Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
- Troubleshoot system, application, and connectivity issues.
- Set up email accounts, user access, and system permissions.
- Monitor and maintain IT assets and inventory records.
- Assist in onboarding and offboarding employees by provisioning and deactivating IT resources.
- Ensure timely resolution of support tickets and user requests.
- Coordinate with vendors for hardware repairs and replacements.
- Maintain data backups and assist in implementing security measures.
- Document IT procedures, configurations, and troubleshooting steps.
- Support office networking, internet connectivity, and communication systems.
- Ensure compliance with company IT policies and security standards.
Skills:- IT security
📌 IT SUPPORT (Noida)
🏢 Pocketly
📍 Noida
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