Robust functional knowledge of GRC and ServiceNow modules (Policy & Compliance, Risk, Audit, and Issue Management).
Proven experience delivering end-to-end ServiceNow GRC implementations.
Expertise in gathering requirements, conducting interviews, and translating business needs into user stories, specifications, and process flows.
Excellent communication, stakeholder management, and workshop facilitation skills.
Ability to collaborate across project teams, developers, architects, and QA to design and deliver compliance and control solutions.
Skilled in defining test scenarios, supporting UAT, and validating solution outcomes.