Job Location : Hyderabad / Bangalore Experience : 2-5 Years Job Function : Project Management Office (PMO) Reporting to : Customer Success Head Salary : As per the industry Standards About Prodigy Health Prodigy Health is an AI-native healthcare technology company building the data and intelligence layer for modern hospitals. We build two products: CarePro, a patient engagement and conversion platform, and Intellica, a health BI cloud for multi-unit hospital analytics. Our platforms live with leading enterprise hospital groups across India, running mission-critical operations at scale. We're a small, fast-moving team that ships real products into real hospitals where reliability, security, and data integrity genuinely matter. Role Overview We are looking for a PMO skilled with a healthcare consulting background to own the end-to-end product implementation cycle for our flagship product, CarePro — from initial requirement gathering through go-live and steady-state support. This role sits at the intersection of delivery, client relationships, project governance, and consulting, and requires comfort engaging directly with senior hospital leadership as well as day-to-day operational and IT teams. Key Responsibilities End-to-End Implementation Ownership • Own the complete implementation lifecycle for CarePro at client sites — requirement gathering and fulfillment, solution configuration/consulting, data readiness, testing, go-live,



and post-launch stabilization • Translate hospital-specific requirements into actionable implementation plans in coordination with product and engineering teams • Drive data soundness across implementations — ensuring data mapping, migration, and validation meet client and product requirements • Provide consulting input to clients on workflow design, process alignment, and best-practice adoption of CarePro Stakeholder & Senior Leadership Management • Act as the primary point of contact for client-side stakeholders — from senior hospital leadership (CXOs, administrators) to clinical, IT, and operations teams • Lead regular meetings and steering committee updates with senior leadership, presenting status, risks, and strategic recommendations • Manage expectations and resolve escalations between internal delivery/product teams and client stakeholders • Build strong working relationships with hospital-side sponsors and champions to drive engagement and product adoption Project Governance & Delivery • Drive structured project governance: status reporting, steering committee decks, RAID logs, and milestone tracking across multiple hospital accounts • Track project timelines, dependencies, and risks; proactively flag delays or scope issues • Support multi-unit / multi-hospital rollout planning (e.g., phased rollouts across hospital groups) • Provide end-to-end client support post go-live,



ensuring adoption and resolving ongoing needs • Liaise with internal product, engineering, and support teams to ensure client commitments are met Change Management & Adoption • Support change management at client sites — training, communication, and stakeholder engagement to drive user adoption and minimize disruption • Contribute to user guides, training materials, and onboarding documentation for hospital staff using CarePro Candidate Requirement • 2–5 years of experience, with a mandatory background in healthcare consulting (strategy, operations, or technology consulting to hospitals/health systems) • Demonstrated experience managing external client stakeholders, ideally in hospital/healthcare settings • Strong understanding of hospital operations and workflows (OP/IP processes, clinical and administrative functions) preferred • Excellent communication and stakeholder management skills — comfortable presenting to senior hospital leadership • Structured, detail-oriented approach to project tracking, reporting, and governance • Ability to manage multiple hospital accounts/projects simultaneously • Comfortable working in a fast-paced startup environment with cross-functional teams (product, engineering, sales) • Willingness to travel to client/hospital sites as needed (Hyderabad/Bangalore region and beyond) • Bachelor's degree required; MBA or equivalent in healthcare management/administration preferred Good to have • Prior exposure to healthcare SaaS, HMIS, or hospital CRM/patient engagement tools • Understanding of India's digital health ecosystem (e.g., ABDM)

📌 Project Management Office (Delhi)
🏢 Prodigy Health AI
📍 Delhi