Interested candidates can directly connect with Mr. Khushboo- (phone hidden) for registration

Walkin Drive for Customer Care Executives for the Inbound Voice Process. The role involves handling inbound customer calls related to Multiple Products and providing accurate, empathetic, and timely support.

Key Responsibilities:

- Handle inbound customer calls professionally and efficiently.
- Assist customers with queries related to Apollo product, and basic support.
- Provide accurate information while following service guidelines.
- Document customer interactions and resolutions in the system.
- Escalate complex issues to the concerned team when required.
- Maintain service quality and customer satisfaction standards.

Eligibility Criteria:

- 0-3 Years of experience in voice customer support required.
- Willingness to work in 24x7 rotational shifts.
- Customer-focused attitude with problem-solving skills.

Salary & Perks Fixed Salary: 21,000 23,000 CTC (based on experience and interview performance).

Shift & Working Details

- 6 days working.
- Rotational weekly off.
- Male candidates: 24x7 rotational shifts.
- Female candidates: 7 AM 7 PM shift window.

📌 Walkin Drive at Cogent For Customer Care Executive For Inbound Process (Gurugram)
🏢 THR Consultants
📍 Gurugram