Walk-in || British Council | Executive Operations - Customer Service | 300+ Roles (Noida)

Walk-in || British Council | Executive Operations - Customer Service | 300+ Roles (Noida)

27 Aug
|
BC Management Services
|
Noida

27 Aug

BC Management Services

Noida

Join the British Council's Global Shared Services Centre in Noida meet our recruitment team face-to-face and experience our culture first-hand.

REGISTER NOW (Mandatory):

https://britishcouncil.eightfold.ai/events/candidate/landing?plannedEventId=3E6QkxNJMY

Registration Window: 17 Aug 31 Aug'26 register before it closes!

Event Details

Location: British Council, Advant IT Park, Tower B, 12th Floor, Noida - Sector 142.

Dates: 31 Aug'26 (Mon) 5 Sep'26 (Sat)

Time: 10:00 AM – 4:00 PM (IST)

300+ Positions

Roles We're Hiring For

1. Associate Operations (Pay Band 3) FRESHERS Welcome!

Your first step into a global career. Deliver first-time resolutions for British Council customers across voice, email, and chat building real communication skills in an international operations environment.

- Education: Any Bachelors degree (Must).
- Experience: 0 -6 months of exp. in customer services/backend operations.
- Communication: Proficient in English and Hindi.
- Skills: Comfortable using computers and good keyboard handling skills.

2. Executive Operations (Pay Band 4) Own customer queries end-to-end and drive service excellence in a fast-paced global operations environment.

- Education: Any Bachelors degree.
- Experience: 6 months to 3 years in customer service or backend operations.
- Communication: Proficient in English and Hindi.
- Skills: Comfortable using computers and good keyboard handling skills.

3. Executive Business Process Services- Finance Process (Pay Band 4) Balance finance tasks, resolve queries, and keep operations running smoothly across teams.

- Eligibility: Any bachelor's degree
- Experience: 6 months3 years in customer service or backend operations,



with a strong understanding of finance operations and experience preparing and delivering accurate reports
- Communication: Proficient in English and Hindi

Who Should Register (All Roles)

IMPORTANT :

- Contract Type: 1-Year Fixed Term Contract (FTC) standard for these roles, renewed based on performance and business need.
- Work Schedule: All roles listed here follow a 24x7 rotational shift schedule (including nights), 5 working days with 2 weekly offs (not always weekends) fully on-site.
- Training & Assessment Requirement: Successful candidates will be required to complete mandatory process training and achieve the required pass mark in a competency assessment before undertaking independent production responsibilities. Support, coaching, and reassessment opportunities will be provided where applicable.

Why Candidates Choose British Council

Opportunities to:

- Be part of a globally recognised organisation with international exposure
- Work in a supportive, skilled team culture
- Free shuttle service from designated metro stations during the day (9 AM, 3 PM, 6 PM), subject to transport policy.
- Company cab facility for night shifts (7 PM7 AM), subject to transport policy

How to Participate

- Register in advance for a faster process click REGISTER NOW above.
- Upload your CV during registration
- Walk-ins without prior registration / Incomplete registration will need to complete registration on-site before proceeding to interview

What to Bring

- Printed CV and a soft copy on your phone
- Valid National ID (Aadhaar/PAN/Passport)

On Arrival Inform reception you're here for the British Council Walk-in Hiring and ask for: Muskan Jindal /Roveena Thakur.

Refer a Friend

Know someone who'd be a great fit? Bring them along or share this post great careers grow when shared!

Kind Regards,

British Council Talent Acquisition Team

📌 Walk-in || British Council | Executive Operations - Customer Service | 300+ Roles (Noida)
🏢 BC Management Services
📍 Noida

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