We are hiring a VP – Solutions Delivery to lead end-to-end implementation of our healthcare products from our Pune Global Delivery Center. You will own delivery outcomes for marquee U.S. health plan customers, drive predictability across a complex program portfolio, embed an AI-first operating model, and represent Simplify in executive governance with our customers.

Healthcare/payer experience is a strong advantage. Engineering and program delivery leadership is non-negotiable.

‍

What You Will Own

- End-to-end delivery of customer implementations — onboarding, configuration, integration, UAT, go-live, and hypercare — across our SaaS payer platform.
- Delivery predict ability: enforce frameworks, gating, and forecasting that produce on-time, on-scope, on-margin outcomes program after program.
- Operational rigor: a tight cadence of daily, weekly, monthly, and quarterly governance — internal and customer-facing — backed by clean RAID logs, dashboards, and decision rights.
- Risk leadership: institutionalize early detection across technical, scope, dependency, and customer-readiness risks; personally own escalation and recovery on troubled accounts.
- AI-first delivery: embed AI and automation across the delivery lifecycle —requirements, configuration, testing, deployment, reporting, support — and quantify impact in hours saved, cycle time reduced, defects lowered, and cost-to-serve improved.
- Customer leadership: build trust with C-level executives at U.S. health plans; chair governance forums and drive programs as the accountable delivery executive.
- Team and talent: lead, scale, and mentor a multi-layered global delivery organization; build a leadership bench with AI fluency as a baseline.
- Financial governance: utilization, margin, billing milestones,



and program-level P&L.;

‍

What You Bring

- 20+ years in software/ITdelivery, with a meaningful portion in senior leadership owning multi-program,multi-customer portfolios.
- Proven track record runninglarge-scale, complex implementation programs for North American enterprisecustomers — with hands-on accountability for outcomes, not just oversight.
- Demonstrated ability to drivemeasurable improvements in predictability, throughput, defect density,CSAT/NPS, and cost of delivery.
- Hands-on familiarity withAI-powered developer tools, AI agents in delivery workflows, and theoperational shifts needed to adopt them at scale.
- Executive presence —comfortable in C-level customer conversations and recovery scenarios.
- Sharp commercial instincts; you understand how delivery decisions show up in the P&L.;
- Healthcare/U.S. payer domain experience is a strong advantage — but engineering credibility and program delivery track record come first.
- Bachelor's in Engineering required; MBA preferred.

‍ How We Will Measure Success

- On-time, on-scope, on-margin delivery across the portfolio.
- Year-over-year improvement in predictability, defect leakage, and post-go-live stability.
- Quantified productivity and quality gains from AI and automation adoption.
- Customer satisfaction(CSAT/NPS) and reference-ability of marquee accounts.
- Leadership bench strength and retention of critical talent.

Why Join Us

- Category-leading healthcaretechnology company at an inflection point — strong growth, marquee customers,and reliable AI investment underway.
- Genuine ownership of a largedelivery organization with a clear mandate to transform how it operates.
- A leadership team that values operational rigor, decisive action, and quantified impact.

📌 Vice President – Solutions Delivery (Pune)
🏢 Simplify AlphaTM
📍 Pune