27 Aug
|
HDCP ADVISORY PRIVATE
|
J. P. Nagar
27 Aug
HDCP ADVISORY PRIVATE
J. P. Nagar
– TeleSales Executive
Position: TeleSales Executive
Department: Sales / Home Loan
Industry: Home Loans & Financial Services
Location: Bangalore
Employment Type: Full-Time
Experience: 1–3 years
Salary: As per industry standards + Incentives
About the Role
We are looking for an energetic and target-oriented TeleSales Executive to join our home loan sales team. The candidate will be responsible for calling prospective customers, understanding their loan requirements, generating qualified leads, and coordinating with the sales team for further processing.
Key Responsibilities
- Make outbound calls to prospective customers regarding home loans, balance transfers, loan against property, and related financial products.
- Explain loan products, eligibility criteria, interest rates, documentation, and benefits to customers.
- Identify customer requirements and assess the basic eligibility of leads.
- Generate and qualify leads through telephone calls, databases, digital leads, and referrals.
- Maintain regular follow-ups with interested customers.
- Schedule appointments for the field sales team.
- Coordinate with Sales Managers and Loan Processing teams for smooth customer conversion.
- Maintain accurate records of calls, leads, follow-ups, and conversions in the CRM/MIS.
- Achieve daily, weekly, and monthly calling and lead-generation targets.
- Follow up with customers until the loan application is submitted.
- Maintain professional relationships with customers and provide timely information.
- Ensure proper documentation and accurate customer information.
Daily Performance Expectations
- 80–120 outbound calls per day
- Generate qualified home loan leads
- Minimum daily follow-up activity
- Schedule customer meetings for the sales team
- Update CRM/MIS every day
- Achieve monthly lead and conversion targets
Required Skills
- Good communication skills in English and Kannada; Hindi is an advantage.
- Good convincing and negotiation skills.
- Comfortable making a high volume of outbound calls.
- Basic knowledge of MS Excel, CRM, WhatsApp, and email.
- Positive attitude and willingness to work with targets.
- Robust follow-up and customer-handling skills.
- Ability to work independently as well as with a team.
Preferred Candidate
- Experience in telecalling, banking, home loans, insurance, real estate, or financial services is preferred.
- Freshers with good communication skills and a strong interest in sales can also apply.
Key Performance Indicators (KPIs)
- Number of calls made
- Qualified leads generated
- Customer appointments scheduled
- Loan applications sourced
- Conversion ratio
- Follow-up completion rate
- Monthly disbursement contribution
- CRM/MIS accuracy
Compensation Fixed Salary + Performance Incentives
Additional incentives can be provided based on:
- Qualified leads
- Login
- Sanction
- Disbursement
Growth Opportunity: Successful candidates can progress to Senior TeleSales Executive → Team Leader → Sales Manager based on performance.
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Telesales Executive (J. P. Nagar)
🏢 HDCP ADVISORY PRIVATE
📍 J. P. Nagar