: Technical Presales Engineer (AV & Unified Communications)

Role Overview The Technical Presales Engineer serves as the primary technical bridge between the sales team, channel partners, and end customers. You will be responsible for designing high-impact Audio-Visual (AV) and Unified Communications (UC) solutions, driving product adoption through partner ecosystems, and ensuring technical excellence throughout the sales lifecycle. This role requires a blend of deep technical expertise in conferencing hardware/software and the commercial acumen to identify and nurture recent business opportunities.

Key Responsibilities

1. Solution Design & Technical Consultation

- Architect comprehensive AV solutions, including boardrooms, huddle spaces, and large-scale integrated conferencing environments.
- Conduct site surveys and technical discovery sessions to understand customer requirements and translate them into Bill of Materials (BoM), line diagrams, and scope of work (SoW) documents.
- Deliver persuasive technical presentations and live product demonstrations that highlight USP and ROI.

2. Partner Enablement & Business Development

- Lead strategic partner meetings to introduce new product lines and roadmaps, positioning the brand as the preferred choice for their portfolio.
- Proactively identify new opportunities within partner accounts by analyzing market trends and end-user pain points.
- Act as the technical subject matter expert (SME) during joint sales calls with partners to accelerate the closing of complex deals.

3. Training & Knowledge Transfer





- Design and execute technical training programs for partner engineering and sales teams to ensure they are self-sufficient in deploying and supporting the products.
- Provide regular updates on firmware, software integrations (e.g., Teams, Zoom), and industry standards to keep the partner ecosystem competitive.
- Create technical "cheat sheets" and FAQs to assist partners in the field.

4. Proof of Concept (PoC) & Validation

- Manage the end-to-end PoC process, including equipment setup, configuration, and successful handover to the customer.
- Troubleshoot complex interoperability issues during the presales phase to ensure seamless integration with existing IT infrastructure.

Technical Skills & Qualifications

* Industry Expertise: Deep knowledge of AV standards (HDMI, HDBaseT, Dante, NDI) and UC platforms (Microsoft Teams Rooms, Zoom Rooms, Google Meet).

- Hardware Proficiency: Experience with professional-grade DSPs, PTZ cameras, wireless presentation systems, and interactive displays.
- Networking Fundamentals: Solid understanding of VoIP, VLANs, QoS, and security protocols required for AV-over-IP deployments.
- Communication: Exceptional ability to simplify complex technical concepts for non-technical stakeholders.

Performance Indicators (KPIs)

* Partner Readiness: Number of partner technical teams successfully certified or trained.

- Opportunity Generation: Volume of new leads or projects identified through partner engagement.
- Conversion Rate: Technical win rate on PoCs and submitted designs.
- Design Accuracy: Reduction in post-sales technical revisions or BoM errors.

Job Type: Full-time

Pay: From ₹60,000.00 per month

Experience

- IT support: 3 years (Required)

Work Location: In person

📌 Technical Presales -Video Conferencing (Bengaluru)
🏢 COSMICTECH Infosystems
📍 Bengaluru