We are looking for a responsible and student-focused Student Care Manager (SCM) to manage student communication, academic coordination, and day-to-day student support. The role involves maintaining regular communication with students and ensuring a smooth academic experience.
Key Responsibilities
- Guide and support students throughout their course.
- Handle student queries, concerns, and follow-ups.
- Coordinate with students and faculty regarding classes, attendance, exams, and academic updates.
- Monitor student engagement and address concerns in a timely manner.
- Maintain student records, attendance details, and reports.
- Coordinate academic activities and ensure proper follow-up.
- Communicate professionally with students and parents when required.
Required Skills
- Strong communication and interpersonal skills.
- Good MS Excel and computer knowledge.
- Good coordination and follow-up skills.
- Problem-solving ability and a positive attitude.
- Ability to manage multiple tasks efficiently.
- Proficiency in MS Office and Google Workspace.
Qualification
- Graduation required.
- Post-Graduation (PG) preferred.
- MSW, MCom, MBA, or related qualifications will be an advantage.
Experience
- 6 months – 2 years of relevant experience preferred.
- Experience in student relations, counselling, administration, education, customer support, or coordination will be an advantage.
- Freshers with strong communication and coordination skills may also be considered.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits
- Cell phone reimbursement
Work Location: In person
📌 STUDENT CARE MANAGER (Manjeri)
🏢 Alims School of Business
📍 Manjeri
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