SureBright is building the world’s first AI-native, agentic warranty company. In line with that, this is a high-ownership “do whatever it takes” role for someone who wants to operate at founder speed, learn the full stack of an insurance/warranty business, and ship work that directly moves revenue, conversion, and retention.

What you’ll own

As our Sr Product Manager, you’ll take ambiguous, high-impact problems and turn them into shipped product. You’ll do discovery, define the strategy, design the workflow/UX with UI/UX designer, partner with engineering to deliver, and then drive iteration based on metrics and customer feedback.

This is a hands-on role. You’ll be expected to “deliver the product yourself” (flows, wireframes, PRDs, acceptance criteria) and run the full loop from insight → build → launch → learn → refine.

What you’ll do

Problem discovery and research (independent)

Identify the highest-leverage problems across merchant onboarding, checkout attach rate, claims experience, and D2C conversion

Talk to merchants, customers, and internal ops weekly; synthesize insights into clear opportunities

Research the market: compare competitors/tools, evaluate vendor solutions, and decide build vs buy vs partner

Map workflows end-to-end and find failure points (latency, confusion, trust gaps, compliance constraints)

Product definition and design (end-to-end)

Write crisp PRDs: goals, non-goals, user stories, edge cases, constraints, success metrics

Design user journeys, flows, and wireframes yourself (fast iteration > perfect pixels)

Define data and event tracking requirements so we can measure what matters from day one

Collaborate with compliance/ops to ensure policies, disclosures, and flows are correct and auditable

Execution with engineering

Drive sprint planning and delivery with the tech team: clarify scope, unblock decisions, manage tradeoffs

Ensure high-quality releases:



acceptance criteria, QA, launch plans, rollbacks, and operational readiness

Work closely with AI/ML engineers when features involve agentic workflows, RAG, or automation

Launch, metrics, and iteration

Own the product’s success metrics (conversion, attach rate, retention, claims cycle time, CSAT/NPS)

Run an experiment cadence: A/B tests, lifecycle messaging tests, pricing/packaging tests, UX experiments

Use qualitative feedback quantitative data to iterate quickly and continuously improve outcomes

AI-first expectations

We expect you to be fluent with modern AI tools and use them daily to move faster and think better:

Rapid research and synthesis (market scans, customer call summaries, requirements extraction)

Creating and iterating on PRDs, flows, copy, and specs

Prototyping and testing workflows

Working effectively with agentic product concepts (tool use, guardrails, human-in-the-loop, audits)

What success looks like (first 90 days)

You ship 1–2 meaningful product launches that improve a core metric (attach rate, D2C conversion, claims cycle time, CSAT)

You establish a repeatable discovery rhythm (customer calls weekly insights prioritized roadmap)

You put in place clean instrumentation and a dashboard for your product area

Engineering feels unblocked and shipping faster because your specs are clear and decisions are timely

Who you are

Extremely high-agency: you thrive in ambiguity and turn it into execution without waiting for direction

Customer-obsessed:



you enjoy talking to users and you’re relentless about solving the real problem

Strong product taste systems thinking: you can design workflows that are simple, reliable, and scalable

Data-informed: you can define metrics, interpret funnels, and make smart tradeoffs quickly

Clear communicator: you write crisp specs and can align founders, engineers, ops, and compliance

Original thinker: you’re not just copying patterns—you can create better ones

Requirements

4 years in product management (startup experience strongly preferred), or equivalent founder experience owning product end-to-end

Proven track record shipping products from 0→1 and iterating them based on metrics/feedback

Experience collaborating closely with engineering teams to deliver on a tight cadence

Comfort with ambiguity and moving fast in a high-ownership setting

In-person in Gurgaon, India

Nice to have (not required)

Experience in e-commerce, checkout/CRO, or post-purchase workflows

Experience in insurance, warranties, fintech, or other regulated products

Familiarity with AI/LLM product patterns (copilots, agentic workflows, RAG-backed experiences)

Why this role is special

Direct founder exposure and high leverage: your work will change the trajectory of the company

Real breadth: growth underwriting/claims ops product, in one seat

Build an AI-native category-defining company in a massive market

Career accelerant: if you perform, your scope and title will grow quickly

How to Apply

Ensure your profile is updated and includes a link to your LinkedIn.

Answer application questions to include:

One line for each of the three products you are most proud of delivering, along with their impact. Make sure to mention at least one product you developed from scratch (0 → 1).

The following details

Current CTC with a breakdown

Expected CTC

Notice period

Preferred joining date

Current location

📌 Sr Product Manager (India)
🏢 SureBright
📍 India