Role Overview:

nSite Head – Closing Sales / Direct Sales will lead the complete sales ecosystem for a large-scale 400 Acre Township, driving high volume closures, leading a multilayered team and ensuring seamless customer experience. This role demands a solid leader with deep expertise in direct sales, exceptional closing abilities and advanced working knowledge of SFDC and sales operations. The position is responsible for revenue delivery, team performance, process governance and strategic growth of the township's sales performance.

nKey Responsibilities:

n1. Sales Strategy & Revenue Delivery

nDrive high volume direct sales to achieve monthly, quarterly and annual revenue goals.

nBuild and deploy aggressive sales strategies for lead conversion, pricing and deal closure.

nAnalyze market trends, competitor activities and customer behaviour to refine sales tactics and offerings.

nPlan and execute weekend carnivals, micro events and high intent sales activations to maximize footfalls and closures.

n2. Team Leadership & Performance Management

nLead a 30-member team including multiple Team Leaders, RMs and closing managers.

nSet clear KPIs for productivity, follow-ups, conversion ratios and revenue output.

nConduct regular performance reviews and drive a culture of accountability, discipline and ownership.

nTrain and mentor teams on negotiation, pitching, objection handling and closing excellence.

nBuild an environment of teamwork, transparency and ethical sales behaviour.

n3. Customer Experience & Relationship Management

nHandle high-value customer interactions and conclude critical negotiations personally.

nBuild long-term relationships with HNI clients,



channel partners and key stakeholders.

nEnsure a smooth and premium customer journey from enquiry to booking to documentation.

nEnsure customer issues, escalations and onboarding are resolved with speed and accuracy.

n4. Deal Closure, Coordination & Process Governance

nOversee pricing, approvals, discounting and negotiation strategies within company guidelines.

nEnsure tight coordination with CRM, marketing, finance and legal teams for booking, documentation and payment compliance.

nDrive the timely conversion of high intent leads, ensuring minimum leakage in the funnel.

nEnsure 100% adherence to SOP's, sales processes, documentation norms, audit requirements and compliance protocols.

n5. Reporting, SFDC Management & Analytics

nLead all SFDC-driven operations including funnel management, lead hygiene, activity tracking and conversion analysis.

nProvide daily, weekly and monthly dashboards to management with accuracy and insights.

nIdentify risk areas, opportunities and efficiency gaps, recommend corrective actions proactively.

nMonitor team productivity via SFDC and ensure real time data accuracy.

nQualifications & Experience

nGraduate/PG in Business Administration, Marketing, or related field.

n12–18 years of experience in direct sales, preferably in real estate or high-value B2C sales.

nProven track record of leading sales teams and driving closures.

nStrong negotiation, communication, and stakeholder management skills.

nKey Competencies

nStrategic thinking and business acumen

nExcellent interpersonal and negotiation skills

nLeadership and team management

nResult orientation and problem-solving mindset

nHigh customer focus and relationship management

📌 Site Head Closing - Life Republic (Pune)
🏢 Kolte Patil Developers
📍 Pune