Job Title ServiceNow - Solution Design & Architecture Lead
Location Thane / Chennai / Bengaluru / Hyderabad (Onsite)
Experience 8+ Years
Employment Type Contract 6 Months, with possibility of extension
Role Overview
We are looking for an experienced ServiceNow Solution/Technical Architect to lead solution design, architecture, integrations, automation, and technical delivery. The candidate should be hands-on, client-facing, and capable of guiding technical teams.
Key Responsibilities
- Lead ServiceNow solution design and technical architecture.
- Translate business requirements into scalable ServiceNow solutions.
- Lead integrations, APIs, automation, and workflow initiatives.
- Provide technical consultation and lead client solutioning sessions.
- Ensure security, performance, quality, and architecture standards.
- Create technical designs, documentation, and best-practice standards.
- Mentor development teams and provide technical leadership.
- Stay updated with ServiceNow platform advancements.
Must-Have Skills
- 8+ years of relevant experience with robust ServiceNow expertise.
- Experience as a ServiceNow Solution Architect / Technical Architect / Technical Lead.
- Strong Solution Design & Architecture experience.
- ServiceNow IntegrationHub / REST / SOAP / MID Server experience.
- Experience with Flow Designer, Workflow, and Automation.
- Strong understanding of ServiceNow Security & Compliance.
- Excellent client-facing communication and stakeholder-management skills.
Preferred
- Experience with ITSM, ITOM, CSM, HRSD, or custom ServiceNow applications.
- ServiceNow certifications such as CSA/CIS.
- Experience with enterprise integrations and Agile environments.