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Roles & Responsibilities :

- Collaborate closely with business stakeholders to understand business objectives, roadmap, pain points, and functional requirements.
- Analyze existing Salesforce and ServiceMax architecture and identify opportunities for improvement.
- Design scalable and robust solutions on the Salesforce ServiceMax platform.
- Translate business requirements into technical architecture and solution designs.
- Lead ServiceMax implementation and enhancement initiatives involving complex business use cases.
- Distribute technical tasks among team members and provide guidance throughout development and implementation.
- Review technical designs, configurations, customizations, and code to ensure quality and adherence to best practices.
- Provide technical leadership and mentorship to Salesforce/ServiceMax developers and consultants.
- Evaluate Salesforce platform capabilities and recommend appropriate configuration or customization approaches.
- Work with cross-functional teams to ensure successful integration of ServiceMax with surrounding enterprise systems.
- Identify and resolve technical, architectural, and performance challenges.
- Communicate technical solutions and recommendations effectively to business and senior stakeholders.




- Ensure solutions follow Salesforce and ServiceMax security, scalability, performance, and maintainability best practices.

Required Skills & Experience :

- 6 years of experience working on the Salesforce Platform.
- Strong understanding of Salesforce :
- Object models and relationships
- Platform limits
- Security model
- Data model
- Configuration and customization capabilities
- Strong understanding of Salesforce best practices and solution design principles.
- 4 years of hands-on experience with ServiceMax.
- At least 2 years of experience working as a ServiceMax Lead or Architect.
- Proven experience designing and implementing large-scale ServiceMax applications supporting complex business use cases.
- Strong knowledge of ServiceMax modules and capabilities, including :
- Work Order Management
- SFM (Service Flow Manager)
- Location Management
- Dispatch Console
- ServiceMax Mobile App
- Experience evaluating existing architectures and recommending improvements.
- Experience leading technical teams and assigning tasks based on technical requirements and team capabilities.
- Robust stakeholder management and communication skills.

📌 ServiceMax Developer (India)
🏢 ConverseHR Business Solutions
📍 India