Hiring – Service Coordinator

Location: Ahmedabad

Salary: ₹30,000 – ₹35,000 Gross/Month

Experience: 2–4 Years

Key Responsibilities

- Handle customer complaints and coordinate service resolution.
- Coordinate with clients and allocate engineers for machine installation/service.
- Plan, monitor and distribute service team activities.
- Maintain ERP entries, service reports, complaints, spares, PI, shipment & delivery records.
- Prepare daily MIS reports for service complaints and machine erection.
- Manage spares planning, sales and material coordination with Purchase/Vendors.
- Schedule and monitor AMC activities.
- Follow up on customer payments and maintain client relationships.
- Coordinate between customers, engineers and internal departments.
- Monthly visit to Surat office for engineer performance and spare stock verification.

Required Skills: ERP Knowledge | Data Management | Service Coordination | Engineer Coordination | Customer Communication | Material & Spares Management | MIS Reporting

Interested candidates can share their updated CV.

With Regards

Riya Chopare (HR)

(phone hidden)

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Service Coordinator - Machine Manufacturing Industry - Ahmedabad (Kathwada)
🏢 WFA Construction
📍 Kathwada