Key Responsibilities

- Food &
- Meal Management:
- Ensure breakfast, lunch, and dinner are prepared and served on time every day.
- Coordinate with the kitchen/food team to maintain proper food quality, hygiene, and quantity.
- Monitor meal timings and ensure residents receive meals as per the schedule.
- Customer Complaint Management:
- Track all customer/resident complaints in a proper and systematic manner.
- Categorize complaints based on priority and ensure timely resolution.
- Share unresolved or important complaints with the property owner/management.
- Get a clear deadline from the concerned person for resolving every complaint and continuously follow up until closure.
- Maintain proper records of complaints, actions taken, and resolution status.
- Vacating &
- Retention Management:
- Monitor the daily/monthly list of residents who are planning to vacate.
- Understand the genuine reason behind every vacating request and try to retain the resident wherever possible.
- Personally follow up with residents who have requested to vacate and identify opportunities to resolve their concerns.
- Maintain an updated vacating list with the resident's name, room number, reason for leaving, and expected vacating date.
- Ensure that residents who are continuing their stay are properly updated in the occupancy records.
- Refund &
- Settlement Management:
- Ensure all eligible refunds are calculated correctly as per company policies.
- Verify pending dues, damages, maintenance charges, and other applicable deductions before processing refunds.
- Coordinate with the management/accounts team to ensure refunds are completed correctly and on time.
- Maintain proper records of all refund and settlement transactions.
- Property Operations:
- Ensure the overall daily operations of all assigned co-living properties run smoothly.
- Regularly inspect the properties and identify operational issues before they become major problems.
- Coordinate with housekeeping, maintenance, security, kitchen, and property managers.
- Ensure rooms,



common areas, bathrooms, kitchens, and other facilities are maintained properly.
- Occupancy &
- Resident Management:
- Keep accurate records of check-ins, check-outs, occupied rooms, vacant rooms, and upcoming bookings.
- Ensure new residents receive proper onboarding and necessary information about the property.
- Monitor occupancy levels and coordinate with the sales team regarding available rooms.
- Ensure residents follow property rules and maintain a positive living environment.
- Team Supervision:
- Supervise property managers and operational staff across the assigned properties.
- Assign responsibilities and monitor whether daily tasks are completed properly.
- Conduct regular follow-ups with property teams and address operational gaps.
- Ensure all property managers are maintaining proper records and reporting regularly.
- Daily Reporting &
- Accountability:
- Prepare and share daily operational updates with the management.
- Report key issues related to food, complaints, maintenance, occupancy, vacating residents, refunds, and staff performance.
- Maintain proper documentation for every property.
- Take ownership of unresolved issues and ensure they are followed up until completion.

Overall Responsibility: The Senior Property Manager will be responsible for ensuring that all assigned co-living PG properties are operating smoothly, residents are satisfied, complaints are resolved on time, food and services are maintained properly, and the property teams are performing their responsibilities effectively. Note: Candidates who have worked in a similar role are requested to provide their latest payslip and recent bank statement for verification. Based on your previous salary and relevant experience, we are open to discussing, negotiating, and matching the salary package accordingly.

Salary will be finalized based on experience, previous compensation, skills, and overall suitability for the role.

About Company: Our sales consulting company provides expert solutions to help small and medium-sized businesses grow successfully.

📌 Senior Property Manager (Co-Living PGs In Bengaluru) in Bangalore
🏢 Revolutionary Groups
📍 Bengaluru