Company: Zing (zing.design)

Function: Product × Enterprise Learning

Reports to: Founder / Head of Product

? Location: Bengaluru, India (hybrid) · Some travel to client sites

? Full-time | Senior Individual Contributor → Team Lead

? 8–14 years experience | 4+ years in enterprise L&D;

About Zing

Zing is building the retention infrastructure for enterprise learning.

Most companies can tell you who attended a training. Very few can tell you who actually learned, retained, and can apply it months later.

Zing works alongside existing LMS, Zoom and Teams environments to help enterprises:

ENCODE — Turn existing learning content into interactive activities

PRACTISE — Build learner memory through micro-drills and AI roleplay

PROVE — Measure readiness, mastery and knowledge decay

We are already used across schools and colleges and are now expanding into enterprise L&D;, sales training, compliance and onboarding.

Why this role?

We’re looking for an experienced enterprise L&D; practitioner to become the voice of the L&D; buyer inside our product team.

This is not an internal corporate training role.

You’ll bring real-world experience of running learning programmes at scale — managing training calendars, LMS platforms, completion targets, assessments, certification, compliance, budgets and business stakeholders — and translate that experience into product requirements, curricula, rubrics, adoption playbooks and measurable learning outcomes.

You’ll work directly with the Founder, Product and Engineering teams to help build what enterprise L&D; teams actually need.

What you’ll own

? Product & L&D; Strategy

- Act as the resident enterprise L&D; domain expert for Product and Engineering
- Translate real L&D; workflows into product requirements, features and acceptance criteria
- Define quality standards for AI-generated activities, assessments, roleplays and rubrics
- Shape reporting for L&D;, compliance, sales and business leaders
- Pressure-test product roadmap decisions against real enterprise buying and adoption behaviour

? Curriculum & Instructional Design

- Build reference curricula, learning paths and blended learning journeys




- Apply adult learning and instructional design principles including ADDIE, Bloom’s, Gagné, retrieval practice and spaced repetition
- Create competency frameworks, skill matrices, assessment rubrics and certification standards
- Personally design modules, assessments and learning experiences

? Adoption & Learner Engagement

- Design enrolment, cohort, manager-led and self-serve learning journeys
- Own the learner funnel: Invited → Enrolled → Attended → Completed → Practised → Certified → Retained
- Identify and solve learner drop-offs
- Build reusable adoption playbooks for enterprise customers

? Measurement & Impact

- Define and track metrics such as completion, assessment scores, time-to-competency, certification compliance, retention and training ROI
- Apply Kirkpatrick L1–L4 and Phillips ROI frameworks
- Build meaningful learning dashboards and benchmarks
- Turn learning data into insights that customers, sales and leadership can act on

? Enterprise Customer Partnership

- Participate in discovery with enterprise L&D;, HR, compliance and sales enablement leaders
- Support enterprise pilots, programme design and success criteria
- Partner with Customer Success on onboarding and QBRs
- Represent Zing in front of senior L&D; and HR stakeholders

What we're looking for

Must have:

- 8+ years of experience in Corporate L&D; / Training
- Significant experience in a large organisation — ideally 1,000+ employees, multi-site or multi-geography
- End-to-end ownership of the L&D; lifecycle: TNA → Design → Delivery → Assessment → Measurement
- Hands-on experience with an LMS/LXP such as SuccessFactors, Cornerstone, Docebo, Workday Learning, Moodle, 360Learning or similar
- Experience improving a measurable business outcome — completion, certification, productivity,



assessment scores, quality, sales or time-to-competency
- Strong instructional design skills — you can write the module, build the assessment and create the rubric yourself
- Experience managing senior stakeholders, vendors and cross-functional programmes
- Robust analytical and data skills
- Excellent written and verbal communication

Strongly preferred

⭐ Experience in Pharma, Life Sciences, Healthcare, Hospitals or Medical Devices

⭐ Experience in regulated learning environments — GxP, GMP, GLP, GCP, ISO 13485, SOP-linked training, audit readiness or training matrices

⭐ Field-force / medical representative training

⭐ Product launch and sales enablement training

⭐ Capability academies or leadership development

⭐ EdTech, HR Tech or SaaS experience

⭐ Certifications such as ATD, CPTD/APTD, CIPD, Kirkpatrick, Instructional Design or Six Sigma

This role is NOT for you if...

❌ Your experience is primarily training coordination and logistics

❌ Your primary metric has been only “number of sessions delivered”

❌ You have never owned learning outcomes or business metrics

❌ You are looking exclusively for a people-management role

This starts as a hands-on IC role, with the opportunity to build and lead a small L&D;/content team.

What success looks like

First 90 days:

→ Map enterprise L&D; workflows and identify key product gaps

→ Establish quality standards for AI-generated learning content

→ Ship reference curricula and rubric libraries

6 months:

→ Establish the learning measurement framework

→ Improve adoption and completion across enterprise customers

→ Ship industry-specific learning programmes

12 months:

→ Help establish Zing as a product genuinely built for enterprise L&D; practitioners

→ Build learning retention and readiness benchmarks

→ Build and lead a small L&D;/content team

Why Zing?

? Founder-level access and ownership

? Move from running L&D; → rebuilding how L&D; works

?️ Shape a category from the inside

? Build products used by enterprises at scale

? Competitive compensation + ESOPs

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