Description

About Alvarez & Marsal

Alvarez & Marsal (A&M;) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry.

The collaborative environment and engaging work—guided by A&M;'s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity - are why our people love working at A&M.;

The Team The IT Asset Management Procurement and Operations Specialist supports the end-to-end hardware asset lifecycle — procurement, budget support, financial reconciliation, inventory planning, request fulfillment, and vendor coordination — working across business, Finance, engineering, operations, and external partners to ensure hardware purchases and assignments are accurate, timely, compliant, and aligned with organizational standards. The role requires day-to-day, real-time collaboration with vendors, resellers, fulfillment partners, and internal teams during core U.S. business hours.

How You Will Contribute

This position is expected to be available and working during core U.S. business hours, generally 9:00 a.m. to 5:00 p.m.

Eastern

Time, Monday through Friday. The work depends on real-time conversation rather than asynchronous updates — calls and video meetings with vendors and fulfillment partners, instant messages from business, Finance, engineering, and operations stakeholders, and issues worked live to closure. Overlap with the U.S. workday is a requirement of the role, not a preference, with flexibility outside those hours when escalations or order deadlines require it.

Procurement

- Manage standard and non-standard hardware procurement requests end to end — queue triage, required information and approvals, stakeholder coordination, and fulfillment tracking — aligned with organizational standards.
- Execute bulk laptop and peripheral orders and coordinate related business-unit reclassification activities.
- Source exceptions and specialized configurations that fall outside the standard catalog, including custom peripherals and engineering-specific builds.
- Monitor pricing, order status, and vendor issue resolution.
- Serve as backup for order execution and vendor follow-up during team absences and peak demand cycles.

Financial Operations and Reconciliation
- Request and reconcile monthly statements of account, validating invoice line items against allocations and approvals.



Coordinate with business management, Finance, and Accounts Payable to process payments on schedule and track invoices through closure.
- Prepare freight charge summaries and submit reclassification and allocation details to ensure expenses are posted to the correct business units and cost centers, and support invoice acceptance.
- Administer business-unit chargebacks for hardware and peripheral purchases and prepare monthly chargeback reporting for business management and Finance.
- Serve as the point of contact for chargeback disputes, researching questioned charges and driving them through to correction with the affected business units and Finance.
- Maintain a working understanding of spend by vendor and provide spend detail, run-rate analysis, and variance explanations to business management and Finance during budget cycles and periodic forecast updates.

Governance and Stakeholder Management
- Monitor operational dashboards and support timely resolution of IT asset management incidents, requests, and enhancement items.
- Serve as the administrative liaison for hardware proofs of concept by confirming configurations, coordinating equipment delivery, supporting testing and validation, and documenting actions and decisions.
- Manage relationships with manufacturers, resellers, and fulfillment partners, and track service-level and quality performance across fulfillment and support activities.
- Maintain approved laptop catalog content aligned with current standards and availability, and ensure request and incident records accurately reflect approved models, assignments, and fulfillment status.
- Oversee asset assignment governance and reconcile asset records against operational inventory data to maintain accurate ownership, status, and lifecycle information.

Planning and Inventory Management
- Support hardware demand and replenishment planning — monitoring reseller and vendor inventory, lead times, stock levels, and supply chain health — and report regularly on laptop inventory, adjusting plans as demand or supply conditions change.
- Track leased hardware against lease schedules and terms, coordinating end-of-lease refresh, returns, and buyouts with vendors, Finance, and the affected business units.

Qualifications





- Minimum of five years of procurement experience, including IT hardware procurement, with working knowledge of hardware lifecycle, fulfillment, and asset assignment, and exposure to IT asset management, finance operations, or inventory management.
- Strong organizational skills, with the ability to manage multiple requests, orders, invoices, and stakeholder dependencies and drive issues through to documented resolution.
- Advanced Excel skills — pivot tables, lookups, and large-volume data reconciliation — applied with demonstrated attention to detail across spend, inventory, chargeback, and asset reporting.
- Working knowledge of the procure-to-pay (P2P) cycle and invoice processing, including requisitions, purchase orders, three-way match, invoice coding and approval routing, and coordination with Accounts Payable.
- Strong financial understanding of accounts payable and accounts receivable, including accruals, cost-center allocations, and how vendor spend flows to budgets and forecasts.
- Effective communication and relationship-management skills across internal teams and external partners.
- Ability to work core U.S. business hours and engage vendors and internal teams in real time.
- Comfort using AI tools to accelerate routine work — summarizing vendor and invoice data, drafting communications, and spotting anomalies in spend or inventory reporting — with sound judgment on reviewing output and handling sensitive data.
- Experience with IT hardware leasing, including lease schedules and terms, end-of-lease returns and buyouts, and lease invoice reconciliation.
- Hands-on systems experience with ServiceNow (requests, incidents, asset records, dashboards) and Amazon Business ordering, plus the ability to learn new procurement and asset platforms quickly.

Your journey at A&M; We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique qualified and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M.; The possibilities are endless for high-performing and passionate professionals.

📌 Senior Associate, IT Asset Management Procurement and Operations Specialist, GESS - Global Capability Center (Gurugram)
🏢 Alvarez u0026 Marsal
📍 Gurugram