We are Hiring !!

Salesforce QA Engineer — Mumbai

Manual Testing | Immediate Joiner | In office or Remote

Role Overview The ideal candidate has solid hands-on experience in manual testing of the Salesforce platform, a strong functional understanding of Sales Cloud, and a valuable grasp of how sandboxes, profiles, permission sets, and page layouts affect access and user experience. You should be detail-oriented, proactive, and able to assess user impact and surface defects early in the development lifecycle.

Must-Have Skills & Experience

Testing Foundation

• 3+ years of overall QA / manual testing experience, including hands-on experience testing Salesforce applications

• Strong grasp of core testing concepts — test case design, execution, defect logging, and functional & regression testing

• Salesforce Sandboxes: Proven understanding of various Salesforce sandbox types and their effective utilisation in testing environments

Salesforce Functional Knowledge

• Sales Cloud: Solid knowledge and experience with Salesforce Sales Cloud functionalities and features

• Custom and Standard Objects: In-depth understanding of Salesforce standard and custom objects, including their relationships (lookup, master-detail)

• Profile & Permission Set, Page Layouts: Expertise in testing configurations related to Profiles, Permission Sets, and Page Layouts to validate access, visibility, and user experience

• Salesforce Flows & Approval Processes: Understanding and experience in testing Salesforce Flows and Approval Processes

Integration & API Testing

• API Integrations: Experience in debugging and testing integrations with upstream and downstream systems via APIs

- Familiarity with API testing tools such as Postman to validate request/response payloads, status codes, and error handling




- Ability to trace data flow between Salesforce and connected systems to isolate and reproduce integration defects

Process & Tools

• Working knowledge of SDLC, STLC, and Agile / Scrum methodology

• Experience with test management and defect-tracking tools such as Jira, Zephyr, or TestRail

• Ability to write clear, reproducible bug reports and collaborate closely with developers on resolution

Good-to-Have Skills

• Salesforce Administrator (ADM 201) or a Salesforce QA-related certification

• Basic knowledge of SOQL for backend data validation

• Exposure to test automation tools (e.g. Provar, Selenium) or willingness to learn

• Familiarity with Service Cloud or Experience Cloud

Key Responsibilities

• Design, document, and execute manual test cases for Salesforce configurations, objects, flows, and integrations

• Test Salesforce Flows, Approval Processes, Validation Rules, and page layouts against functional requirements

• Validate access, visibility, and user experience across different Profiles and Permission Sets

• Set up and use the appropriate Salesforce sandboxes to run and manage testing cycles

• Debug and test API integrations with upstream and downstream systems, validating data accuracy end to end

• Perform functional, regression, integration, and UAT-support testing across releases

• Log, track, and re-test defects, working with developers and business analysts through to resolution

• Assess the impact of changes on end users and raise functional or usability concerns early

• Participate in Agile / Scrum ceremonies — sprint planning, reviews, and retrospectives

Engagement Details

● Location: Mumbai (preferred) or Hybrid

● Availability: Immediate joiner preferred

● Experience: 3–6 years in QA with hands-on Salesforce manual testing

Qualification

B.E. / B.Tech / M.Tech in Computer Science or a related discipline (or equivalent practical experience).

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