1. Job Purpose

The Sales Coordinator will support the sales team in managing customer enquiries, preparing quotations, coordinating orders, maintaining sales records, and ensuring smooth communication between customers and internal departments. The role is responsible for ensuring timely execution of the complete sales coordination process from enquiry to dispatch.

1. Key Roles &
- Responsibilities

Sales Coordination

- Coordinate with the sales team regarding customer enquiries and requirements.

- Prepare and maintain quotations, proposals, tenders, and other sales-related documents.

- Follow up with customers regarding quotations, purchase orders, and order confirmations.

- Maintain records of enquiries, quotations, orders, and sales activities.

Customer Coordination

- Act as a coordination point between customers and the internal sales team.

- Respond to customer queries and provide required information on time.

- Coordinate with customers regarding order specifications, delivery schedules, and documentation.

- Maintain professional and positive customer relationships.

Order Processing &

- Execution

- Coordinate with the Commercial, Production, Design, Procurement, Quality, and Dispatch departments for order execution.

- Ensure customer purchase orders are properly reviewed and processed.

- Track order status from receipt of order until final dispatch.

- Follow up internally to ensure timely production and delivery commitments.

Documentation &

- MIS

- Maintain updated customer databases and sales records.

- Prepare daily, weekly, and monthly sales reports/MIS.

- Maintain records of pending quotations, order status, payment status, and dispatch details.





- Support preparation of presentations, sales reports, and management review data.

Payment &

- Dispatch Coordination

- Coordinate with the Accounts department regarding customer payments and outstanding amounts.

- Follow up on pending payments as instructed by the sales team.

- Coordinate dispatch schedules and required customer documentation.

- Ensure invoices, delivery documents, and other relevant records are properly maintained.

1. Key Performance Indicators (KPIs)

- Timely submission of quotations

- Enquiry-to-order conversion support

- Order processing accuracy

- Timely order execution and dispatch coordination

- Customer response and follow-up time

- Accuracy of sales MIS and documentation

- Reduction in pending quotations and order-related issues

- Effective coordination with internal departments

1. Educational Qualification

- Graduate / Bachelor's Degree in Business Administration, Commerce, Marketing, Engineering, or a relevant field.

- MBA/PGDM in Marketing will be an added advantage.

1. Experience

2-5 years of relevant experience in Sales Coordination, Business Development Support, or Commercial Coordination.

Experience in a manufacturing, engineering, electrical, infrastructure, steel, cable, or transmission industry will be preferred.

1. Required Skills

- Good communication and interpersonal skills

- Solid follow-up and coordination ability

- Knowledge of quotation and order processing

- Proficiency in MS Excel, Word, and PowerPoint

- Ability to prepare MIS and sales reports

- Good documentation and record-management skills

- Customer handling skills

- Ability to work in a fast-paced manufacturing environment

📌 Sales Coordinator (Raipur)
🏢 Vankal Cables And Transmission
📍 Raipur