The Area Sales & Service Executive will be responsible for the sales, installation, customer training and after-sales service of XRF gold-testing machines. The candidate will independently manage customers and business activities within the assigned geographical area.

Key Responsibilities

Visit jewellers, hallmarking centres, refineries, laboratories and jewellery manufacturers.

Generate recent customer leads and conduct regular sales follow-ups.

Understand customer requirements and explain suitable machine features and applications.

Conduct XRF machine demonstrations at customer locations.

Independently install XRF machines.

Install software, connect the machine and complete basic configuration.

Train customers and operators on machine usage and software operation.

Attend customer service complaints and provide basic troubleshooting support.

Conduct preventive maintenance and routine machine checks.

Coordinate with the senior technical team for complex technical issues.

Maintain daily reports of customer visits, sales leads,



demonstrations, installations and service activities.

Develop and manage the assigned geographical area.

- Build and maintain professional relationships with customers.

Training

Selected candidates will receive one month of complete practical training in Surat, covering

XRF machine operation

Machine installation

Software setup and configuration

Customer training

Basic servicing and troubleshooting

Preventive maintenance

Product demonstration

Sales process and customer follow-up

After completing the training, the candidate will independently handle sales, installation and service activities in the assigned area.

Language Requirements

Surat: Gujarati, Hindi and basic English

Mumbai: Hindi and basic English; Marathi preferred

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits

- Health insurance
- Provident Fund

Work Location: In person

📌 Sales and Service Representative (Surat)
🏢 Sculptoris Innovation
📍 Surat