About the Company

Mobileum is a leading provider of Telecom analytics solutions for roaming, core network, security, risk management, domestic and international connectivity testing, and customer intelligence. More than 1,000 customers rely on its Active Intelligence platform, which provides advanced analytics solutions, allowing customers to connect deep network and operational intelligence with real-time actions that increase revenue, improve customer experience, and reduce costs.

Know our story: https://www.mobileum.com/

Headquartered in Silicon Valley, Mobileum has global offices in Australia, Dubai, Germany, Greece, India, Portugal, Singapore, and the UK, with a global headcount of over 1800+ employees.

About the Role

We are seeking an experienced Senior Manager – Quality Engineering with deep expertise in Telecom Protocols to lead and drive quality assurance for our telecom and software solutions. The ideal candidate will have over 12 years of experience in QA leadership, test strategy, and execution, with strong knowledge of telecom protocol testing, automation, and end-to-end system validation. This role involves managing teams, collaborating with cross-functional stakeholders, and ensuring the delivery of high-quality products that meet industry standards and client expectations.

The Senior Manager will be responsible for defining and implementing comprehensive test strategies, overseeing testing activities, mentoring team members, and ensuring continuous improvement in quality processes. The role requires a proactive approach to risk management, defect governance, and adopting modern testing tools and methodologies to maintain Mobileum’s leadership in telecom analytics and security solutions.

Qualifications The ideal candidate should possess a minimum of 15+ years of experience in QA/Testing,



with significant exposure to Telecom Protocols and at least 5 years in a managerial capacity. A strong educational background in Computer Science or related fields such as BE/B.Tech., M.E./M.Tech., or M.Sc. is required. Proven leadership skills, strategic thinking, and a deep understanding of telecom ecosystems are essential.

Familiarity with security testing standards, protocol fuzzing, automation frameworks, and performance testing tools is highly desirable. Candidates should demonstrate excellent communication, stakeholder management, and team-building skills to succeed in this role.

Responsibilities

- Lead and manage a team of quality engineers across multiple projects, providing technical guidance, mentorship, and performance evaluations to foster a high-performance culture.
- Define, implement, and continuously improve the overall test strategy, frameworks, and best practices for telecom protocol validation and system testing.
- Collaborate closely with product management, architecture, development, and customer support teams to align quality objectives with business goals and customer requirements.
- Drive end-to-end validation of telecom protocols including 3G/4G/5G, IMS, SIP, Diameter, SS7, and others, ensuring compliance with industry standards and specifications.
- Oversee test planning, automation coverage, execution, defect management, and reporting, ensuring timely delivery of quality releases.
- Conduct risk assessments, root cause analysis,



and implement corrective and preventive actions to mitigate quality issues.
- Establish and monitor quality KPIs, metrics, and reporting mechanisms for senior leadership review.
- Stay current with emerging telecom technologies, protocols, and testing methodologies, guiding the adoption of innovative tools and practices.
- Partner with customer-facing teams to address escalations, resolve quality issues, and support customer acceptance testing processes.
- Promote a culture of continuous improvement through process optimization, automation, and training initiatives.

Benefits

Mobileum offers a competitive benefits package that includes comprehensive health insurance, retirement plans, paid time off, and opportunities for professional development. Employees will have access to ongoing training programs, certifications, and industry conferences to enhance their skills and stay ahead in the rapidly evolving telecom landscape. The company fosters a collaborative and inclusive work environment that encourages innovation, initiative, and leadership.

Additionally, Mobileum provides flexible work arrangements and a supportive culture that values work-life balance, ensuring employees thrive both professionally and personally.

Equal Prospect

Mobileum is an equal opportunity employer committed to fostering an inclusive environment for all employees. We celebrate diversity and are dedicated to creating a workplace where everyone feels valued, respected, and empowered to contribute to our collective success. We do not discriminate based on race, gender, age, religion, sexual orientation, disability, or any other characteristic protected by law.

We believe that diverse teams drive innovation and excellence, and we are committed to providing equal employment opportunities to all qualified candidates.

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