27 Aug
|
AjnaLens
|
Thane
Location: Primary – Uttar Pradesh / Bihar (100% Pan-India Travel Required)
Experience: 1 – 3 Years
Employment Type: Full-time
About AjnaLens:
AjnaLens is a pioneer in immersive technology, building cutting-edge XR (Extended Reality) hardware, AI platforms, and spatial computing solutions for enterprise, defense, and education sectors. We build technology that solves complex real-world challenges with elegant solutions. We are seeking an intrinsically driven, highly motivated Project Success Executive to join our Project Management Team.
If you thrive in fast-paced environments, love working with cutting-edge technology, and excel in client-facing roles, this is the position for you.
Position Overview:
As a Project Success Executive, you will lead the execution phase of our deployments on the ground. You will handle complete on-site setup, installation, live product demonstrations, and ongoing client training, serving as the bridge between our technical team and enterprise clients across India.
Key Responsibilities:
● On-Site Installation &
- Commissioning: Deploy, install, and configure AjnaLens hardware and software systems at client sites across India.
● Training &
- Capacity Building: Periodically conduct Training of Trainers (ToT) sessions to empower client teams and key stakeholders on product usage and maintenance.
● Product Demonstrations &
- Event Support: Represent AjnaLens at events, exhibitions, and client locations to deliver engaging live product demonstrations to large audiences and key decision-makers.
● On-Ground Technical Support:
Provide dedicated on-ground technical support during deployments, troubleshooting hardware/software issues in real time.
● Warranty &
- RMA Case Management: Identify hardware defects or failures on-field, document findings, and raise product warranty support cases for timely repairs or replacements.
● Cross-Functional Collaboration: Partner closely with engineering and project management teams to stay updated on software/hardware releases and relay real-time field feedback.
● Client Relationship &
- Support: Maintain strong ongoing relationships with new and existing accounts to ensure maximum product adoption and satisfaction.
Role Specifications &
- Requirements:
- Education - BE / B.Tech / Diploma / Any Graduation (Preferably Mechanical Department)
- Work Experience - 1 – 3 years in field support, technical demonstrations, on-ground training, or project support.
- Technical Knowledge - Working knowledge of computer systems, tech-savvy, proficient in MS Office, and experience with basic warranty/RMA support tracking.
- Travel Flexibility - 100% Pan-India travel for demonstrations, ToT sessions, events, and installations.
- Language Skills - Fluency in English and Hindi (verbal and written)
- Key Competencies - Audience management, trainer capabilities, independent work ethics, quick-paced adaptability, strong cross-functional communication.
What We Offer?
- Opportunity to work directly with cutting-edge XR &
- Spatial Computing tech. Dynamic and fast-growing work environment.
- High exposure to Pan-India client deployments, industry events, and field execution.
📌 Project Success Executive (Thane)
🏢 AjnaLens
📍 Thane