Manages and ensures the identification, analysis and preparation of explicit and implicit stakeholder requirements and drives the functional support for business applications during deployment and 3rd level support.
Key Accountabilities & Responsibilities:
- Ensure data accuracy, consistency, and integrity in all reports and dashboards- ensure VAIT/DORA compliance
- Analyse large volumes of data to identify trends, patterns, and insights relevant to project
- Create data visualizations to effectively communicate key findings and project performance metrics
- Support project decision-making by providing actionable insights based on data analysis
- Continuously identify opportunities for improvement in processes
- Requirements Collection and Evaluation , Solution Implementation and Testing, Gap Analysis, Creating Functional Specifications.
Key Competencies & Skills required
Technical:
- 5 to 7 years of experience in requirements engineering or business analysis
- Experience in working in agile teams
- Experience in working with distributed teams (off-shore, near-shore, in office)
- Basic knowledge of software development and the technologies used
- Experience in communication with stakeholders to understand and document their needs
- Candidate should have Insurance knowledge (General or Travel)
Nice to have:
- Experience in the use of policy administration systems in insurance
- Basic understanding of programming concepts and languages (e.g. Java, React, PL/SQL)
- Knowledge of insurance contract/administration processes
- Experience in German insurance
- Bipro understanding
- Mainframe knowledge/SQL understanding
Behavioural Skills:
- Excellent interpersonal and communication skills for working in a global environment
- Willingness to learn and adapt quickly
- Proactive approach to identifying issues and presenting solutions and options
- Professional and friendly presence when interacting with customers and other roles
- Willingness to ask questions for a better understanding
Soft Skills:
- Ability to quickly get to grips with complex issues
- Quick comprehension and the ability to communicate knowledge in a comprehensible way
- Communicative, assertive and able to deal with conflicts
Previous Experience & Qualifications
Education/Qualification:
- College degree with a focus on insurance, mathematics, economics, business informatics, computer science or equivalent engineering degree
- Very good knowledge of English, both in writing and speaking
Knowledge & Experience:
- 5 to 7 years of experience in Requirements Engineering