Job Summary

Operations Manager Quick Commerce Bangalore, Karnataka, India

Availability

Own how we stay in stock replenishment within ROL cycles at >90% fill rate across the network.

Experience

4-8 years quick-commerce / e-commerce supply-chain preferred

The role

You own availability the reach lever. On quick commerce, being out of stock is being invisible, so your mandate is straightforward and hard: keep the product on the shelf. You build and run the replenishment engine so that stock is refilled within ROL (re-order level) cycles at a >90% fill rate across the network and every DC cluster without stranded inventory or returns eating the margin.

What you'll own

- Replenishment planning build and run the DOI (days-of-inventory) and ROL logic at network and DC / cluster level.
- Inventory management stock health across dark stores and DCs; the right cover in the right place.
- Fill-rate in-stock management hold >90% fill rate within ROL cycles; drive down stockouts and lost sales.
- Demand planning / forecasting with the Category team, translate BAU and festive demand into buy and replenishment plans.
- 3PL / dark-store / warehouse coordination own the SLAs and the operating rhythm with platform and logistics partners.




- RTO returns track and reduce returns / RTO; protect margin and inventory.

What success looks like

- > 90% fill rate held consistently, with replenishment inside ROL cycles.

- In-stock % up and stockout rate down across the network and clusters.
- Healthy DOI / inventory turns availability without stranded stock.
- Measurable RTO / returns reduction.

What you bring

- 4-8 years in supply chain / operations quick-commerce, e-commerce, or FMCG distribution experience preferred.
- Hands-on inventory and replenishment planning (DOI / ROL, safety stock, multi-location).
- 3PL / dark-store / warehouse coordination and SLA management.
- Data-driven and SLA-obsessed strong Excel / analytics; builds and runs planning models.

Nice to have

- Direct experience with quick-commerce platform operations (Blinkit / Zepto / Instamart).
- Exposure to festive / seasonal inventory build-ups and short-shelf-life or authenticity-sensitive goods.

Disclaimer: This has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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