Operations Manager – Own the Operating System of Paradiso Solutions

Location: Remote

Experience Required: 3–5 Years (strong coordination/management experience)

Industry: SaaS / Software Products / Technology

Reporting To: Founder & CEO

Salary: ₹6–15 LPA Performance Incentives

Role Overview

Paradiso Solutions is looking for an organised, process-driven Operations Manager who can own the operating rhythm of the company across multiple departments.

This person will become the execution backbone of the organisation. While the Founder & CEO will continue to drive business judgment, strategy, and decision-making, the Operations Manager will ensure that operational systems, processes, meetings, standards, and commitments are implemented consistently.

The role requires someone who can coordinate different teams, maintain discipline, follow up relentlessly, and ensure that company processes continue to run whether or not the Founder is present.

This is a high-ownership role for someone who enjoys creating consistency, improving execution, and building a systematic way of working.

Key Responsibilities

Own Cross-Department Operations

- Coordinate operations across all departments and ensure alignment with company priorities.
- Work closely with direct reports of the Founder/CEO to ensure execution consistency.
- Ensure key processes and systems are followed across teams.

Drive Operating Rhythm
- Organise and maintain daily, weekly, and monthly operating meetings.
- Manage Scrum meetings, review meetings, planning sessions, and follow-up routines.
- Ensure every meeting has explicit ownership, actions, and deadlines.
- Maintain consistency even when priorities change or leadership is unavailable.

Implement Company Systems & Processes
- Implement systems, rules, workflows, and tools designed by the Founder.
- Ensure teams understand and follow agreed standards.
- Identify when processes are slipping and take corrective action.





Accountability & Follow-through
- Track commitments made by teams and leaders.
- Follow up consistently until actions are completed.
- Be persistent, calm, and professional while holding people accountable.
- Ensure nothing important gets dropped after discussions.

Coaching & Team Development
- Coach teams on processes and expected ways of working.
- Conduct drills, walkthroughs, and process training based on systems created by leadership.
- Help managers and employees improve execution quality.

Operational Excellence
- Create visibility through reports, trackers, and operational dashboards.
- Improve coordination between departments.
- Build a culture of ownership, discipline, and continuous improvement.

Ideal Candidate Profile

We are looking for someone who is systematic, organised, calm-headed, confident, and comfortable following up repeatedly until things are completed.

The ideal person

- Has strong personal organisation and planning skills.
- Can coordinate multiple people and departments.
- Is comfortable working with senior leaders.
- Communicates clearly and professionally.
- Can hold standards without creating conflict.
- Is persistent without being aggressive.
- Enjoys creating order and consistency.

The right person may be described as a little "annoyingly consistent" — someone who keeps following up politely until the right process is followed.

Preferred Background

Candidates may come from

- Operations Manager / Operations Head roles
- Chief of Staff / Founder’s Office roles
- Project Manager roles




- Delivery Manager roles
- Scrum Master roles
- PMO / Program Management roles
- Executive Assistant roles supporting founders or leadership teams

Experience working in growing companies where processes are still being built is preferred.

Requirements

- 3–5 years of experience managing coordination, operations, projects, or teams.
- Experience running daily, weekly, or monthly operating meetings.
- Strong stakeholder management and communication skills.
- Ability to coordinate multiple departments.
- Strong follow-up and execution discipline.
- Good understanding of processes, workflows, and operational systems.
- Confident interacting with leadership and team members.
- Comfortable learning and implementing systems created by leadership.

Key Skills

Operations Management | Business Operations | Process Implementation | Project Management | Scrum Meetings | Team Coordination | Accountability Management | Follow-up Management | Stakeholder Management | Process Improvement | Leadership Support | Execution Excellence

Growth Opportunity

This role has the potential to grow into a broader operational leadership position, including Business Operations Leadership or Chief of Staff responsibilities.

The person will receive direct coaching from the Founder & CEO and will gradually take ownership of running the company's operating system.

About Paradiso Solutions

Paradiso Solutions is a technology-driven organization with Silicon Valley roots and a strong global presence. We specialize in enterprise software solutions and SaaS platforms, helping organizations improve performance and scale through creative, customizable technology solutions.

Website: www.paradisosolutions.com

Email: [email protected]

Contact: 91 (phone hidden)

Pay: ₹60,000.00 - ₹100,000.00 per month

Benefits

- Provident Fund

Work Location: Remote

📌 Operations Execution Manager (India)
🏢 Paradiso Software
📍 India