In-Life Operations Engineer

Accountabilities

 Provide technical support, resolving escalated technical support issues across the lines of business to ensure systems availability to the customer.

 Support the timely delivery of IT Provision, Incident handling, Service

Requests and Change Management by the team to the published SLAs and

KPIs

 Provide technical support in the delivery of the services offered by the team and input to service productivity to achieve targets.

 Provide Line Manager early sight visibility of issues

Skills

Operating system admin

Must be able to troubleshoot all common and complex issues using command line and Windows front end. (Essential)

Linux

Oracle Linux 5 and above (Essential)

Solaris 9 and above (Desirable)

HPUX (Desirable)

Virtualisation

ESXi (Essential)

Windows

Windows 2003 to 2022 (Essential)

Software Tools

VMWare Suite (Essential)

ServiceNow (Essential)

Jira (Desirable)

Pay: ₹400,000.00 - ₹600,000.00 per year

Work Location: Hybrid remote in Bangalore City, Bengaluru, Karnataka

📌 Operation Engineer - British Telecom (Bengaluru)
🏢 Factotum technologies
📍 Bengaluru