- Manage and continuously improve end-to-end HR operational processes.
- Identify process gaps, inefficiencies, duplication and manual interventions.
- Drive process standardization and implement best practices across HR operations.
- Develop and maintain HR process documentation, SOPs, workflows and process governance.
- Monitor operational SLAs, turnaround times and process effectiveness.
1. HR Process Automation & Digitalization
- Identify HR processes that can be automated and lead automation initiatives.
- Partner with HR, IT and technology teams to implement HR automation solutions.
1. HR Analytics & MIS
- Develop and manage HR dashboards, MIS and analytical reports for management.
- Analyze workforce and HR operational data to identify trends, gaps and opportunities.
- Build dashboards covering key HR metrics such as attrition, hiring, headcount, employee movements, absenteeism, productivity and
1. HR Technology & Systems
- Work closely with HRIS/IT teams for enhancement and optimization of HR systems.
- Identify system gaps and recommend improvements in HR technology.