As an Learning & Development Lead at Leap Scholar, you will be responsible for building and delivering impactful learning programs for our Study Abroad Counsellors . The role will focus on identifying capability gaps, developing relevant learning interventions, and using research and data to improve counsellor performance, with a preference for candidates having exposure to European study destinations .
The Charter for this role would include:
● Design and deliver training programs for Study Abroad Counsellors across counselling, destination, university and conversion skills.
● Identify capability gaps and develop targeted learning interventions based on business needs and performance data.
● Create engaging PPTs, training modules, assessments and learning content using relevant market research.
● Conduct research on international education trends, universities, courses and study destinations to keep training content relevant.
● Leverage LMS and CRM platforms to manage learning programs, track effectiveness and analyse counsellor performance.
● Track training effectiveness and learning outcomes through assessments,
feedback and business performance metrics.
● Prepare L&D; reports, dashboards and presentations to share insights and recommendations with stakeholders.
● Partner with cross-functional teams to drive learning outcomes and continuously improve counsellor capability .
Ideal Persona Would:
● Have 6–7 years of experience in Learning & Development, Training or Capability Development.
● Have proven experience in training Study Abroad Counsellors ; international education experience is strongly preferred.
● Preferably have exposure to European study destinations/markets .
● Be solid in research, data analysis, PowerPoint and presentation creation.
● Have hands-on experience with LMS and CRM platforms .
● Be able to translate business requirements and data into practical and impactful learning interventions .
If you are passionate about building high-performing counselling teams and creating impactful learning experiences in the study abroad ecosystem, we encourage you to apply!
📌 Learning & Development Lead (Study Abroad - Europe) (Bangalore Metropolitan Area)
🏢 Leap
📍 Bangalore Metropolitan Area
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