Job responsibility The role is responsible for retention, usage and revenue enhancement. Also plan actionable basis insights from market & data research.
- Responsible for Churn control - Responsible for predictive churn analysis - Analyse usage trends to predict probable drop in usage - Responsible for devising and driving product strategy to gain market share - Gather market intelligence and give feedback to product team to improvise the products basis market needs - Responsible for capability building of U&R; team and equip them with the necessary product information - Responsible for Database Management - Responsible for Campaign Design & Management
Necessary
Skills Skills
- Advanced knowledge of products & technology - Advanced business understanding - Customer management - Project management - Networking and persuasion skills - Market knowledge