Job Purpose

This position is the single point of contact for identified system(s) and assumes overall responsibility and ownership of all assigned Systems for Sales managing the execution of various projects on an ongoing basis. Additionally, this position is responsible towards exercising budgetary control over no. of projects/hours spent under each System.

This position is also responsible for Commercial Management, Vendor Management, Market Evaluation of recent solutions, Solution and design management, Project management, Management of Service Level Agreements and Service Level Objectives.

Job Context Major Challenges

Job Context: This position is the single point of contact for identified system(s) and assumes overall responsibility and ownership of all assigned Systems for Sales managing the execution of various projects on an ongoing basis. Additionally, this position is responsible towards exercising budgetary control over no. of projects/hours spent under each System.

This position is also responsible for Commercial Management, Vendor Management, Market Evaluation of new solutions, Solution and design management, Project management, Management of Service Level Agreements and Service Level Objectives.

Job Challenges: Striking a balance between multiple projects/conflicting organizational priorities

Addressing frequent changes in project priorities caused by changing business scenarios

Managing complex vendor organisation

Interdependent projects across technologies

Managing user expectations in the changed scenario

Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Program and Project management and execution 1. Review highlevel deliverables across projects.

1. Implement review and quality assurance procedures in accordance with the contract.
2. Minimize risk and shares best practices across multiple projects Identifies and mitigates projects risk across projects.
3.



Review the status reports of systems across projects and addresses issues as appropriate
4. Compile with and enforces standard policies and procedures of the department and organization
5. Ensure compliance with organizations and /statutory guidelines/regulations and participate in Audit reviews.
6. Monthly reporting to stakeholders using dashboards and reports KRA2 Manage Stakeholder expectations and relationship. 1. Serve as key participant in team and stakeholder meetings in fact, drives the agenda for some of these meetings.
7. Effectively communicates relevant project/practice information to superiors and peers in other practices.
8. Monitor the user issues and ensuring systems stability in production.
9. Manage daytoday stakeholder interaction and expectations for multiple or largescale projects.
10. Anticipate stakeholders needs and proposes alternative business solutions. KRA3 Contract Management 1. Manage the responsibilities outlined in Agreement Statement of Work
11. Manage amendments to SOW, Service Level Exhibits, Annexure, Estimation Models etc.
12. Understand and interpret terminologies used in Contract in cases of ambiguity
13. Set up and Monitor various SLA/SLO at Program, Application Development and Application Maintece level
14. Periodic review of SLS/SLO and make suitable amendments KRA4 Solution , Design and Architecture Review. 1. Review the solution design of major projects.
15. Validate the infrastructure requirements to meet the scalability and robustness of the solution required by business
16. Finalise the architecture and system design in accordance with the current technology footprint and future requirements
17. Validate the integration requirements to ensure that there are no points of failure

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📌 Lead-Prospecting (Thane)
🏢 Aditya Birla Insulators
📍 Thane