We are hiring a Junior CRM Executive for a growing premium fashion and designer-wear brand. The role involves managing client relationships, coordinating with premium retailers and boutiques, supporting sales activities, and assisting with exhibitions and fashion events.
Key Responsibilities
- Coordinate with clients through calls, WhatsApp and in-person communication.
- Maintain strong client relationships and regular follow-ups.
- Coordinate with premium stores, retailers and designer boutiques.
- Collect client/retailer feedback and support sales activities.
- Assist with product enquiries, availability and dispatch coordination.
- Support exhibitions and fashion events in Raipur and other major cities.
- Identify opportunities for repeat business and current customer acquisition.
Requirements
- 0–3 years of experience in CRM, Sales, Retail, Fashion, Boutique or Customer Service.
- Excellent communication and interpersonal skills.
- Confident, presentable and proactive personality.
- Strong follow-up and relationship-building abilities.
- Basic knowledge of MS Excel/Google Sheets.
- Willingness to travel for exhibitions and business events when required.
What We’re Looking For Someone who is confident, well-spoken and comfortable interacting with premium customers and business partners. Freshers with strong communication skills and a genuine interest in fashion/luxury retail may also be considered.