Job Summary

Looking for a hands-on IT Support Executive to manage day-to-day IT support and technology-related activities at our warehouse facility in Bhiwandi.

This is a combined IT Support Warehouse Operations role. The position is suitable for candidates with practical experience in laptop/device maintenance, hardware and software troubleshooting, IT asset management, user support, and basic networking, along with a willingness to assist with routine warehouse activities.

The ideal candidate should be technically capable, reliable, detail-oriented, and comfortable working in a fast-paced, warehouse-based environment.

Key ResponsibilitiesIT Support & Device Maintenance

- Provide day-to-day technical support to employees and warehouse users.
- Diagnose and resolve laptop, desktop, hardware, software, printer, email, and basic network issues.
- Perform laptop/device setup, configuration, installation, updates, and routine maintenance.
- Troubleshoot Windows systems and support macOS users where required.
- Support Microsoft 365, Microsoft Teams, email, and basic Active Directory requirements.
- Install and configure software, applications, and system updates.
- Maintain and track IT assets, laptops, accessories, and other equipment.
- Assist with antivirus, endpoint protection, patch management, and backup activities.
- Maintain IT documentation, asset records, service records, and support requests.
- Coordinate with external IT vendors for repairs, replacements, and technical escalations.

Warehouse & Operational Support
- Provide IT and technology support to day-to-day warehouse operations.
- Assist with laptop/device movement, allocation,



maintenance, and inventory tracking.
- Support scanning, labeling, printing, and other technology-enabled warehouse activities.
- Assist with package labeling and sticker application as part of warehouse operations.
- Ensure labels, stickers, and package-related information are applied accurately.
- Coordinate with warehouse staff to resolve operational or IT-related issues.
- Maintain proper handling and organization of IT equipment and warehouse materials.
- Perform other operational activities assigned by the Warehouse Manager.

Required Qualifications & Skills
- 2–4 years of experience in IT Support, Desktop Support, Internal IT, IT Operations, or a similar role.
- Strong hands-on experience with laptop/device troubleshooting and maintenance.
- Good knowledge of Windows operating systems.
- Working knowledge of Microsoft 365, Teams, email troubleshooting, and Active Directory.
- Basic knowledge of networking, LAN, Wi-Fi, and connectivity troubleshooting.
- Experience with IT asset management and documentation.
- Ability to troubleshoot hardware, software, printers, and peripherals.
- Good communication and coordination skills.
- Strong attention to detail and problem-solving ability.




- Ability to work independently and manage multiple tasks.
- Willingness to work in a warehouse environment and support operational activities is essential.

Preferred
- Experience in a warehouse, logistics, courier, supply chain, or operations environment.
- Experience with IT helpdesk/ticketing systems.
- Knowledge of endpoint/device management tools.
- Networking or cloud certifications will be an advantage.

Important Role Information

This is not a purely desk-based IT Support role.

The position combines

IT Support Laptop Maintenance Device Management IT Asset Management Warehouse IT Support Package Labeling Sticker Application Operational Support

Candidates should be comfortable with both technical and hands-on warehouse responsibilities.

Compensation

- ₹30,000/month CTC

Work Location

Unit No. 1, 2, 3, 4, 5 & 6, Building B1,

Mahavir Logiplex, Mumbai–Nashik Highway Road,

Amne Village, Bhiwandi – 421302,

Thane, Maharashtra.

Who Should Apply?

Candidates who enjoy hands-on IT support, are comfortable troubleshooting laptops and devices, and are willing to support warehouse operations alongside IT responsibilities are encouraged to apply.

Candidates looking exclusively for senior-level IT infrastructure, cloud, cybersecurity, or IT management roles may not be suitable for this position.

Pay: ₹29,000.00 - ₹30,000.00 per month

Benefits

- Cell phone reimbursement
- Commuter assistance
- Adaptable schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 IT Support Executive – Warehouse Operations (Bhiwandi)
🏢 Kiara Global Services
📍 Bhiwandi