Position: Customer Support / Banking Operations Executive
Process: UK Banking & Operations
Experience: Freshers & Experienced Process dependent
Qualification: Any Graduate / UG Process dependent
Shift: UK Shift
Weekly Off: Rotational Off
Location: Mahadevapura, Bangalore
Cab Facility: 2-Way Cab Available
Salary: Up to 4.8LPA CTC + Performance based incentives (based on experience & process)
Job Responsibilities
- Handle UK customers through voice/customer support channels.
- Assist customers with banking and account-related queries.
- Provide accurate information regarding transactions, payments and services.
- Follow banking processes, security procedures and compliance guidelines.
- Resolve customer issues professionally and within the required TAT.
- Maintain accurate records of customer interactions.
- Meet quality, productivity and customer satisfaction targets.
Candidate Requirements
- Valuable English communication skills.
- Strong customer-handling and problem-solving skills.
- Basic computer knowledge.
- Ability to work in UK shifts and rotational weekly offs.
- Banking/BPO experience will be an added advantage.
HIRING FOR UK INSURANCE PROCESS Position: Customer Support / Insurance Process Executive
Process: UK Insurance
Shift: UK Shift / Rotational
Weekly Off: Rotational Off
Location: Bangalore
Transport: 2-Way Cab Facility
Metro Allowance:
Available as per company/process eligibility
Salary: Up to 5.5 LPA CTC + Variables
Qualification: Any Graduate / UG – as per process eligibility
Experience: Freshers / Experienced – process dependent
Job Responsibilities
- Handle UK customers through voice support.
- Assist customers with insurance-related queries and requests.
- Provide accurate information about policies, claims, payments and services.
- Resolve customer concerns professionally within the required TAT.
- Maintain proper documentation and update customer information in CRM.
- Follow UK insurance processes, compliance and quality guidelines.
- Achieve assigned quality, productivity and customer satisfaction targets.
Candidate Requirements
- Excellent English communication skills.
- Good listening and customer-handling skills.
- Basic computer knowledge.
- Good problem-solving ability.
- Comfortable working in UK shifts and rotational offs.
- Prior BPO/voice/insurance experience is an advantage.
Benefits
UK Insurance Process
Salary up to 5.5 LPA + Variables
2-Way Cab Facility
Metro Allowance
MNC work environment
Career growth opportunities
Interested candidates can share their updated resume to check eligibility and proceed with the interview process.
CONTACT DETAILS:
VARSHITHA-(phone hidden)
ROSHAN -(phone hidden)
IF THE NUMBER IS BUSY, DROP YOUR CV TO THE WHATSAPP NUMBER.