Inside Sales Associate – Coliving (Zolo) /n Zolo | Coliving /n Convert leads. Build trust. Drive bookings with speed and discipline. /n /n Location - Bangalore /n CTC - 6 LPA ( 4 LPA Fixed +2 LPA Variable) /n /n Why this role exists /n Zolo Coliving operates in a high-intent, high-volume demand environment — where customers are actively looking for accommodation but need guidance, trust, and clarity to make a decision. /n The difference between a lead and a booking is not availability — it is speed, communication, and follow-through. /n As we scale, the challenge is not just generating leads — it is converting them consistently, quickly, and efficiently while ensuring a smooth and trustworthy customer experience. /n This role exists to ensure that every lead is handled with urgency, every conversation builds confidence, and every high-intent customer is converted into a booking. /n If the Inside Sales Associate is strong, leads convert fast and predictably. /n If the Inside Sales Associate is weak, leads drop, conversions fall, and revenue leaks. /n /n Your mandate is clear /n /n

- Convert inbound and outbound leads into confirmed bookings

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- Respond to leads with speed and urgency

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- Understand customer needs and map them to the right property

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- Drive conversations towards closure with clarity and confidence

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- Maintain strong follow-up discipline with zero lead leakage

/n /n This is not a support role. It is a conversion-driven, target-oriented role with clear ownership of outcomes. /n /n About Zolo /n Finding dependable accommodation has historically been fragmented and inconsistent. /n People settled for compromises because the system offered few trustworthy options. /n Zolo reimagined living and hospitality as a connected journey. /n Zolo Coliving simplifies urban living. /n Z Vacations enables meaningful travel experiences. /n Z Hotels serves the modern traveler with consistency, warmth, and operational discipline. /n Today, over 100,000 people trust Zolo across different phases of life.



/n Our ambition is to build the most trusted living and hospitality ecosystem for the new generation by partnering deeply with property owners who think long term. /n /n What you will be responsible for /n 1.Own Lead Conversion & Booking Outcomes /n /n

- Take full ownership of converting leads into bookings

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- Drive conversations towards site visits or direct closure

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- Achieve daily and weekly conversion targets

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- Focus on high-intent leads and close them faster

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- Ensure no revenue leakage from unconverted leads

/n /n 2.Lead Handling & Speed to Connect /n /n

- Respond to inbound leads with minimal delay

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- Make repeated and structured attempts for outbound leads

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- Maximize connect rates through persistence and discipline

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- Ensure no lead is left unattempted

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- Maintain urgency across all interactions

/n /n 3.Customer Understanding & Requirement Mapping /n /n

- Understand customer needs (budget, location, duration, preferences)

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- Identify intent level early in the conversation

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- Match requirements with the most relevant properties

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- Suggest alternatives when exact matches are not available

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- Guide customers with clarity and confidence

/n /n 4.Drive Persuasion & Closure /n /n

- Handle basic objections related to price, location, and trust

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- Build confidence and credibility during interaction

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- Position Zolo as the preferred choice

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- Move conversations towards clear next steps

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- Drive closure within defined timelines

/n /n 5.Follow-up Discipline & Engagement /n /n

- Maintain structured follow-ups across all leads

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- Use calls and WhatsApp to stay engaged with customers

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- Ensure no drop-offs due to lack of follow-up

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- Track next actions clearly for every lead

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- Stay persistent until closure or explicit drop





/n /n 6.Maintain CRM & Process Discipline /n /n

- Update CRM after every interaction

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- Maintain accurate lead stages and next steps

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- Ensure clean and reliable pipeline visibility

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- Follow defined sales processes and playbooks

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- Enable clear tracking of performance and outcomes

/n /n /n What success looks like after 6–12 months /n /n

- High and consistent conversion rate vs team average

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- Strong connect rates with minimal lead leakage

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- Consistent daily execution on calls and follow-ups

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- Clean and reliable CRM pipeline

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- Positive and professional customer interactions

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- Ability to independently handle high-intent leads and drive closure

/n /n /n Who this role is for /n You will likely thrive here if: /n /n

- You enjoy speaking with customers and guiding decisions

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- You are comfortable working with targets and performance metrics

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- You have high energy and are willing to put in consistent effort

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- You are open to learning and improving every day

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- You take responsibility for outcomes, not just tasks

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- You can handle rejection and still stay motivated

/n /n /n Experience we value /n /n

- Fresher or early-career candidate

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- Strong spoken communication skills (English + regional language preferred)

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- Any exposure to customer-facing roles is a plus

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- Comfort with calling-based roles and performance tracking

/n /n Hospitality or sales experience is not mandatory. /n Communication ability, drive, and ownership mindset are critical. /n /n The impact you will have /n You will be the first voice of Zolo for potential customers. /n You will directly influence conversion rates and revenue outcomes. /n You will shape customer trust and first impressions of the brand. /n /n Why join now /n Zolo Coliving is scaling rapidly across markets. /n As we grow, conversion discipline and customer trust will define success. /n This role sits at the heart of that growth engine. /n If you believe performance comes from effort, clarity, and ownership — this is the right opportunity.

📌 Inside Sales Representative (Bengaluru)
🏢 Zolo
📍 Bengaluru